On-Site Cannabis Retail Shift Leader | Career Growth

Canna Cabana Inc.; Lucan Biddulph; On-site; CAD 26,000 - 29,000; Part time

Job summary

Canna Cabana Inc. is seeking Part-Time Shift Leaders to join our team at the Lucan, Ontario location. This on-site role offers growth opportunities in a fast-growing cannabis retail environment.

You will supervise store operations, support store management, drive sales, deliver excellent customer service, and ensure policies and safety standards are followed. Pay ranges CAD 19.00–21.00 per hour, with weekend availability required.

Qualifications

• Demonstrated sales and service orientation
• Excellent time management and prioritizing skills
• Demonstrated ability to train and motivate staff
• Skills to monitor and lead by example
• High level of proficiency with Microsoft Office
• Strong customer service and troubleshooting skills
• Ability to communicate effectively verbally and in writing
• Professional, responsive, and positive work attitude
• Ability to work any shift Monday to Sunday
• Knowledge of health and safety legislation

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift

Skills

Sales orientation

Customer service

Time management

Written and verbal communication

Team leadership

Staff motivation

Office administration

Microsoft Office

Customer troubleshooting

Diplomacy

Shift flexibility

Health and safety compliance

Tools

Microsoft Office

Job description

Canna Cabana Inc. is seeking Part-Time Shift Leaders to join our team at the Lucan, Ontario location. This on-site role offers growth opportunities in a fast-growing cannabis retail environment.

You will supervise store operations, support store management, drive sales, deliver excellent customer service, and ensure policies and safety standards are followed. Pay ranges CAD 19.00–21.00 per hour, with weekend availability required.