On-Site Brand Protection Coach – Hotels & Hospitality

Ecolab, Inc.; Windsor; On-site; CAD 36,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Stock purchase plan

Tuition reimbursement

Company-paid vehicle for business and,

Job summary

EcoSure, the brand protection division of Ecolab, seeks a Brand Protection Advisor to conduct on-site visits for hospitality and hotels, coaching clients to uphold brand standards and guest experience. The role includes extensive travel, including abroad, with a focus on safety and quality assessments.

The position requires strong hospitality knowledge, ownership of field schedules, and ability to deliver actionable improvement plans to leadership.

Qualifications

• High school diploma and 2 years of hotel hospitality industry-related experience including housekeeping, general management, or front desk supervision
• Proficient in Microsoft Office Suite: PowerPoint, Excel, Word, and Outlook
• Position requires a current and valid Driver’s License and an acceptable Motor Vehicle Record
• Able to travel to the US for training/meetings
• No Immigration Sponsorship available
• Bachelor’s degree or Post Secondary diploma in culinary, hospitality or business field

Responsibilities

• Conduct a variety of brand protection visits at hotel and food service client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests
• Adhere to HIPPA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents
• Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
• Partner with other EcoSure and Ecolab teams to solve client challenges
• Complete a budgeted number of visits each week, delivering an exceptional client experience
• Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
• Support the growth initiatives of our company and our clients

Education

High school diploma

Bachelor’s degree or Post Secondary diploma in culinary, hospitality or business field

Tools

Microsoft Office Suite

Job description

EcoSure, the brand protection division of Ecolab, seeks a Brand Protection Advisor to conduct on-site visits for hospitality and hotels, coaching clients to uphold brand standards and guest experience. The role includes extensive travel, including abroad, with a focus on safety and quality assessments.

The position requires strong hospitality knowledge, ownership of field schedules, and ability to deliver actionable improvement plans to leadership.