Officer - Scheduling

Kwantlen Polytechnic University; Surrey; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

Kwantlen Polytechnic University is seeking an Officer - Scheduling to join the Scheduling & Registration team. The role focuses on timely and accurate scheduling of class timetables, exams, and related activities within the student information system.

Responsibilities include building complex timetables with staff, assigning rooms for in-person sections, and ensuring published term timetables enable online and back-office registration each term.

Qualifications

• Bachelor's degree required.
• Minimum 1 year of related scheduling experience in a Registrar's office or post-secondary institution.
• Equivalency in education and experience considered.

Responsibilities

• Schedule class timetables for post-secondary, apprenticeship and continuing education.
• Assign rooms to in-person sections and publish term timetables.
• Update course sections in the student information system to support online and back-office registration.

Skills

Scheduling

Excel

Office Suite

Database reporting

Communication

Time management

Analytical skills

Problem solving

Diplomacy

Teamwork

Education

Bachelor's degree

Tools

Enterprise SIS

Room scheduling system

Job description

We are currently seeking an Officer - Scheduling to join our Scheduling & Registration team.

Job Overview

The Officer - Scheduling is responsible for the timely, efficient and accurate scheduling of KPU's post-secondary, apprenticeship, and continuing education class timetables, including final exam schedules. The incumbent works cooperatively with Dean's Office staff to build complex timetable schedules and problem-solving scheduling issues. The role creates and updates the details of course sections in the student information system, assigns rooms to in-person sections, which results in published term timetables. This allows for both online and back-office student registration to occur each term.

Education and Experience

• A bachelor's degree.
• Minimum of one (1) year recent related experience in academic scheduling within the Office of the Registrar or post-secondary institution.
• Or an equivalent combination of education and experience.

Knowledge, Skills & Abilities

• Experience using an enterprise student information system, ideally using a class schedule module. Beginner level experience using an academic room scheduling system.
• Intermediate level experience using Microsoft Excel. Beginner level experience with Microsoft Office Suite or productivity software. Microsoft Office certification an asset.
• Beginner level experience using an enterprise database reporting tool to produce operational and audit reports from a relational database.
• Demonstrated knowledge of Canadian post-secondary education systems as it pertains to academic programs, policies and procedures.
• Excellent oral and written communication skills including the ability to present information in a clear and concise manner.
• Ability to interact effectively with a variety of individuals with diverse backgrounds and needs.
• Demonstrated ability to deal with sensitive situations that call for the use of diplomacy, tact and professionalism in the delivery of information and explanations.
• Excellent organizational and time management skills, demonstrated attention to detail.
• Demonstrated ability to take initiative and work independently.
• Proven ability to juggle and prioritize tasks, work to deadlines and demands, make responsible decisions and determine when to seek advice.
• Ability to respond well to working under pressure and resolve complex issues in an effective manner.
• Demonstrate problem solving, needs analysis and analytical skills.
• Ability to think creatively while carrying out existing activities, keeping a process improvement perspective in mind.
• Demonstrated interpersonal skills to work collaboratively as an effective team player with all levels of the organization.
• Proven ability to exercise tact, diplomacy, and conflict resolution.Ability to provide guidance, direction, training and education to others.

As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.

Salary Information

Salary and wage increments are in accordance with the Collective Agreement.