Officer - Scheduling - Competition ID: 4851

Kwantlen Polytechnic University; Surrey; Hybrid; CAD 75,217,000 - 101,942,000; Full time

Job summary

Kwantlen Polytechnic University in British Columbia seeks an Officer - Scheduling to manage timely, accurate timetables for post-secondary, apprenticeship and continuing education programs. You will work with the Dean's Office to build complex timetable schedules, assign rooms to in-person sections, and publish term timetables that support online and back-office registration.

A bachelor's degree and at least one year of related scheduling experience are required; strong Excel and SIS knowledge

Qualifications

• Bachelor's degree required.
• Minimum 1 year scheduling experience in a Registrar or post-secondary setting.
• Equivalent combination of education and experience accepted.

Responsibilities

• Schedule post-secondary, apprenticeship, and continuing education class timetables.
• Create and update course sections in the student information system.
• Assign rooms to in-person sections and publish term timetables.
• Support online and back-office registration each term.

Skills

Scheduling

Excel

Communication

Time management

Independent work

Problem solving

Education

Bachelor's degree

Tools

Student information system

Class scheduling module

Relational database

Reporting tool

Job description

Kwantlen Polytechnic University (KPU) is Canada’s only polytechnic university, proudly serving the South Fraser region for more than 40 years. With campuses in Surrey, Richmond, Langley, and Cloverdale, KPU is deeply connected to the communities it serves and to the diverse cultures, backgrounds, and lived experiences of its students. Through academic excellence, applied learning, innovation, and strong industry and community partnerships, KPU prepares students for meaningful futures.

As an open-access university, KPU is powered by the people who live and work here. We believe every employee plays a meaningful role in supporting student learning and success. We are honour’d to carry the name of the Kwantlen First Nation and are committed to equity, inclusion, reconciliation, and respectful relationships. As one of BC’s Top Employers, KPU is dedicated to fostering a supportive, inclusive, and engaged workplace where employees feel valued, connected to purpose, and empowered to make an impact.

We invite you to explore your next career opportunity at KPU and discover how your work can contribute to a university where thought truly meets action.

Competition ID: 4851

Internal Closing Date: October 24, 2026

External Closing Date: Open Until Filled

# of Openings: 1

Salary Information: 9 - BCGEU Pay Grid - $30.34 to $33.88 per hour

Employment Type: Temporary Full Time

Workplace Type: Hybrid

Travel Frequency: Occasional travel between campuses is required.

Employee Group: Support Staff (BC General Employees Union)

Days of Work (BCGEU): Monday, Tuesday, Wednesday, Thursday, Friday

Hours of Work (BCGEU): 8:30am - 4:30pm

Hours per Week (BCGEU): 35

We are currently seeking an Officer - Scheduling to join our Scheduling & Registration team.

Job Overview

The Officer - Scheduling is responsible for the timely, efficient and accurate scheduling of KPU's post-secondary, apprenticeship, and continuing education class timetables, including final exam schedules. The incumbent works cooperatively with Dean's Office staff to build complex timetable schedules and problem-solving scheduling issues. The role creates and updates the details of course sections in the student information system, assigns rooms to in-person sections, which results in published term timetables. This allows for both online and back-office student registration to occur each term.

Education And Experience

• A bachelor's degree.
• Minimum of one (1) year recent related experience in academic scheduling within the Office of the Registrar or post-secondary institution.
• Or an equivalent combination of education and experience.

Knowledge, Skills & Abilities

• Experience using an enterprise student information system, ideally using a class schedule module. Beginner level experience using an academic room scheduling system.
• Intermediate level experience using Microsoft Excel. Beginner level experience with Microsoft Office Suite or productivity software. Microsoft Office certification an asset.
• Beginner level experience using an enterprise database reporting tool to produce operational and audit reports from a relational database.
• Demonstrated knowledge of Canadian post-secondary education systems as it pertains to academic programs, policies and procedures.
• Excellent oral and written communication skills including the ability to present information in a clear and concise manner.
• Ability to interact effectively with a variety of individuals with diverse backgrounds and needs.
• Demonstrated ability to deal with sensitive situations that call for the use of diplomacy, tact and professionalism in the delivery of information and explanations.
• Excellent organizational and time management skills, demonstrated attention to detail.
• Demonstrated ability to take initiative and work independently.
• Proven ability to juggle and prioritize tasks, work to deadlines and demands, make responsible decisions and determine when to seek advice.
• Ability to respond well to working under pressure and resolve complex issues in an effective manner.
• Demonstrate problem solving, needs analysis and analytical skills.
• Ability to think creatively while carrying out existing activities, keeping a process improvement perspective in mind.
• Demonstrated interpersonal skills to work collaboratively as an effective team player with all levels of the organization.
• Proven ability to exercise tact, diplomacy, and conflict resolution.
• Ability to provide guidance, direction, training and education to others.

Salary Information

Salary and wage increments are in accordance with the Collective Agreement.

Total Rewards

As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top-up, sick leave, long-term disability, life insurance, professional development days, tuition waiver, inhouse training & development, inter-campus transportation, and more!

Note: Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time.

Visit https://www.kpu.ca/hr for more information on KPU’s workplace, culture and total rewards.

Note to Applicants

Kwantlen Polytechnic University welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community.

If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please reach out to us at [e-mail].

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

We thank all applicants for their interest in employment with KPU. Only candidates who are legally eligible to work in Canada will be considered; only those selected for an interview will be contacted.