Office Supervisor

Copart; Cookstown; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the online vehicle auction industry seeks an Office Supervisor to lead staff and ensure excellent customer service. The role involves audits, staff training, and maintaining office operations. Candidates should have supervisory experience and strong communication skills.

Qualifications

• 1+ years of supervisory or equivalent experience.
• Proficient in MS Office Suite.
• Ability to work in a fast-paced environment.

Responsibilities

• Complete Daily/Weekly/Monthly Audits.
• Plan, allocate and prioritize workload.
• Train staff and handle customer service issues.

Skills

Communication

Customer Service

Delegation

Organization

Teamwork

Education

High School Degree

Some College

Tools

MS Office Suite

Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.

The Office Supervisor is responsible for leading the office staff to provide excellent service to customers and to ensure Copart processes are followed under the general supervision of the General Manager and/or Assistant General/Yard Manager.

• Complete Daily/Weekly/Monthly Audits
• Plan, allocate and prioritize workload to meet operating requirements
• Establish monitor and ensure adherence to quality and quantity standards
• Handle Employee/Customer Service Issues
• Recommend organizational adjustments to efficiently and effectively accomplish assigned objectives
• Maintain office supply inventory and purchase supplies
• Maintain clean office environment
• Enforce company policy and procedure
• Train staff
• Ability to complete all job tasks for positions supervised
• Making daily bank deposits
• Cash handling
• Travel as needed
• Maintain confidential information/documentation
• Respond to alarm calls as needed
  
  

Required Skills & Experience

• 1 plus years of supervisory or equivalent experience
• Education: HS degree, some college or more preferred
• Proficient in MS Office Suite
• Type at least 45+ words per minute
• Basic 10 key proficiency
• Ability to work in a fast-paced environment
• Excellent communication skills -- written and verbal
• Excellent customer service skills and attitude
• Basic math skills
• Ability to delegate/prioritize workflow
• Ability to direct and train others effectively as a team member
• Ability to work independently or in a team environment
• Ability to read/write in English fluently and effectively
• Ability to coach, mentor, train staff
• Ability to differentiate color
• Ability to respond to alarm calls as needed
• Valid driver's license
• Occasional overtime as needed
  
  

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.