Office Receptionist

ShyftLabs; Toronto; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Benefits after probation

Onsite work 5 days a week

Job summary

ShyftLabs is seeking a welcoming Office Receptionist for our downtown Toronto office. You will be the face of the company for visitors and handle front desk tasks, scheduling, and light bookkeeping in a fast-paced environment.

The ideal candidate has a high school diploma (related certs are a plus), strong English communication, and proficiency with Google Workspace. This role is full-time, onsite, and offers benefits after probation.

Qualifications

• Bachelor-level education not required; high school diploma required; related certification is a plus.
• Proven experience as receptionist/front desk/office administrator or similar role.
• Proficient with Google Workspace apps (Gmail, Calendar, Drive, Docs, Sheets).
• Ability to operate standard office equipment (printers, scanners).
• Strong organizational and multitasking abilities in a fast-paced environment.
• Excellent written and verbal English communication with a customer-service mindset.
• High level of discretion with confidential information.
• Physical ability to lift/move light to medium-weight boxes.

Responsibilities

• Greet clients and visitors professionally, answer calls, and direct inquiries via email.
• Manage calendars, schedule appointments and internal/external meetings, send reminders.
• Maintain organized filing systems and ensure records are accurate and confidential.
• Sort and distribute mail and packages; arrange outgoing mail and courier deliveries.
• Oversee office supplies, inventory, kitchen area, and coordinate with vendors/building staff.
• Support basic bookkeeping tasks, data entry, and expense records.
• Assist with ad-hoc projects, events, and general administrative duties.

Skills

Google Workspace

Organization

Time management

Communication

Customer service

Problem solving

Discretion

Education

High school diploma

Office Admin degree/cert

Tools

Printers

Scanners

Job description

About the Company

At ShyftLabs, we live and breathe data. Since 2020, we’ve been helping Fortune 500 companies unlock growth through innovative digital solutions that drive real business impact. With teams across Canada, the U.S., and India, we’re growing quickly and looking for curious, motivated individuals who are excited to learn, build, and solve meaningful problems with technology.

About the Role

We are looking for a welcoming, organized, and reliable Office Receptionist to join our team at Shyftlabs. Stationed at our downtown Toronto office, you will be the face of the company for visiting clients and guests, while playing a critical role in keeping our daily office operations running smoothly. The ideal candidate is a proactive problem-solver who excels at multitasking, administration, and creating a positive environment for both staff and visitors.

Key Responsibilities

• Front Desk Operations: Greet clients and visitors with a warm and professional demeanor, answer and direct incoming phone calls, and promptly respond to general inquiries via email.
• Scheduling & Coordination: Manage calendars, book appointments and internal/external meetings, and send timely reminders to participants.
• Record Keeping: Maintain highly organized paper and electronic filing systems, ensuring all records are kept accurate, up-to-date, and strictly confidential.
• Mail Management: Sort and distribute incoming mail and courier packages, as well as prepare and arrange outgoing mail and courier deliveries.
• Office Management: Manage office supplies and inventory, including kitchen snacks, coffee, and refreshments. Track stock levels, place orders, and ensure the supply room and kitchen remain well-stocked and tidy. Coordinate effectively with external vendors and building maintenance as needed.
• Administrative Support: Support basic bookkeeping tasks, including data entry and maintaining accurate office expense records.
• Ad-hoc Projects: Assist with special projects, event coordination, and other administrative duties as required to support the team.

Qualifications & Skills

• Experience & Education: Proven experience as a Receptionist, Front Desk Representative, Office Administrator, or in a similar role. High school diploma required; a degree, diploma, or certification in Office Administration, Business, or a related field is a strong asset.
• Technical & Office Skills: High proficiency in Google Workspace(including Gmail, Google Calendar, Google Drive, Docs, and Sheets). Hands-on experience with standard office equipment (e.g., printers, scanners). Basic understanding of data entry, and expense tracking.
• Organization & Time Management: Strong organizational and time-management abilities, with a proven track record of multitasking in a fast-paced environment. Exceptional attention to detail.
• Communication & Interpersonal Skills: Excellent written and verbal communication skills in English. A proactive, welcoming, and professional attitude with a strong customer service orientation.
• Problem Solving & Discretion: Resourceful and proactive when issues arise. High level of integrity and discretion when handling sensitive or confidential information.
• Physical Requirements: Ability to occasionally lift and move light to medium-weight boxes (e.g., office supplies, courier packages, kitchen restocks).

Compensation & Benefits

• Hourly Rate: $20.00 CAD / hour.
• Benefits: Eligible for our company benefits package following the successful completion of the probationary period.
• Work Model: Full-time and 100% Onsite role requiring your presence in our downtown Toronto office 5 days a week.

Inclusion at ShyftLabs

We’re building something big, and we want you on the journey with us. If you’re ready to use data and innovation to make an impact, apply today and let’s grow together.

ShyftLabs is an equal-opportunity employer committed to creating a safe, diverse, and inclusive environment. We encourage applicants of all backgrounds including ethnicity, religion, disability status, gender identity, sexual orientation, family status, age, and nationality to apply. If you require accommodation during the interview process, let us know and we’ll be happy to support you.