Office Operations Lead

Extendicare; Northwestern Ontario; On-site; CAD 45,000 - 65,000; Full time

Job summary

ParaMed, Canada’s leading provider of home health care services, is seeking an experienced office administrator to oversee daily operations at our Ontario branches. This role supports administrative staff, coordinates with department heads, and ensures smooth office functioning.

You will manage budgets and reporting, assist with scheduling, and support recruitment and onboarding activities. We offer a comprehensive rewards package and opportunities to grow within a national network.

Responsibilities

• Oversee daily office operations and ensure smooth functioning
• Supervise and support administrative staff
• Act as a liaison between departments and upper management
• Manage office budgets and track expenses
• Coordinates with maintenance services
• Handle administrative tasks such as scheduling meetings and managing correspondence
• Implement and enforce office policies and procedures
• Communicating with department heads
• Run reports or keep track of operational metrics as required
• Support the Joint Health and Safety Committee and activities at the branch as assigned
• Monitor/Support WorkDay activities as assigned; assist front line staff with navigation of WorkDay and submitting expenses
• Work with OEP/Educator to prepare for any orientations/education sessions (make up binders, set up boardroom)
• Make up Nursing bags and order supplies for skills labs and other clinical requirements as needed
• Maintain relationships with landlords at all branches and maintenance crews to ensure building needs are addressed and report to leadership any concerns
• Greet all staff/new recruits as they come in and support them as needed
• Manage any contracts with the support of leadership for equipment at the branches and update accounting with any payment changes/issues (ex: water cooler)
• Maintain daily cleanliness of the branch by emptying garbage, vacuuming, dusting, etc. as needed in between cleaning crews
• Assist recruitment in welcoming/setting up for in person interviews and support any in office recruiting events (ex: picking up food/refreshments, setting up tables)
• Post any memo’s/newsletters/union updates on the appropriate boards
• Liaison with coordination and leadership on any concerns/issues brought to your attention and support coordination with any tasks/reports that are site specific
• Assist with engagement and retention activities
• Complete mask fit test as needed
• Assist with DNA Collection Samples and monitor private inbox
• Maintain seniority lists
• Data collection and entry as required
• Support satellite branches with all of the above and travel as required

Job description

ParaMed, Canada’s leading provider of home health care services, is seeking an experienced office administrator to oversee daily operations at our Ontario branches. This role supports administrative staff, coordinates with department heads, and ensures smooth office functioning.

You will manage budgets and reporting, assist with scheduling, and support recruitment and onboarding activities. We offer a comprehensive rewards package and opportunities to grow within a national network.