District Director

Extendicare

Oshawa

On-site

CAD 90,000 - 130,000

Full time

6 days ago
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Benefits offered by this job

Health benefits
Education allowance
Career advancement
Employee assistance program
Exclusive offers

Job summary

ParaMed, Canada's leading home health care provider, seeks a strong Leader to oversee operational and clinical aspects of a large community care operation. You will drive continuous improvement, motivate teams, and align services with regional health network needs to enhance client and employee experiences.

The role emphasizes business development, execution of service delivery improvements, and strategies to grow the organization in the home care space across the district.

Qualifications

  • 7–10 years of progressive management experience in a multi-site environment.
  • Proven ability to drive operational improvements and solve problems.
  • Led development and integration of profitable business, customer experience and marketing strategies.
  • Strong client and employee focus in management.
  • Solid knowledge of business development, operations, service delivery, customer/employee experience, financial management, HR practices.

Responsibilities

  • Lead continuous improvement to optimize service delivery, people and processes.
  • Draft a vision for customer service delivery within the home care industry.
  • Grow revenues by expanding opportunities and promoting services across the district.
  • Monitor KPI performance across clinical, staff, financial and operational domains.
  • Analyze trends to improve client experience, employee experience, and outcomes.
  • Inspire and motivate teams to sustain improvements and change.
  • Build relationships with Local Integrated Health Networks to understand regional needs.
  • Identify and coordinate new business opportunities and regional expansion.

Skills

Leadership
Change management
Process improvement
Financial acumen
Customer experience
Marketing strategy
People leadership

Education

Bachelor’s degree in business/healthcare

Job description

Job Description

Would you like to help lead business transformation? We are looking for a strong and experienced Leader who will be responsible for managing all operational and clinical aspects of ourlarge community care operation. We want someone that is passionate about continuous improvement, business transformation, exceptional experience delivery and can drive organizational effectiveness. You are an incredible People Leader and motivator of teams, who wants to make a difference within the growing Healthcare Industry.

Why you’ll love working here:

  • Celebration and Recognition programs
  • Comprehensive health and dental benefit plans
  • Education allowance for employees and family
  • Opportunities for career advancement
  • Employee Assistance Program
  • Employee perks and exclusive offers

What you will deliver:

  • Continuous improvement to lead the optimization of service delivery, people and processes
  • A vision for Customer Service delivery that sets ParaMed apart in the Home care Industry
  • Improve revenues by increasing opportunities and promote ParaMed across the District
  • Monitor clinical, employee, financial, operational, quality and contractual Key Performance Indicators against standards and ensure we are meeting or exceeding targets
  • Analyze trends and recommend/implement actions to positively improve client experience, employee experience, and clinical and business outcomes
  • Strong Leadership to inspire and motivate the team to continuously improve
  • Develop strong relationships with the Local Integrated Health Network in order to develop an in-depth understanding of the needs in your area
  • Identify and coordinate new business opportunities and regional expansion

What you bring:

  • 7 to 10years of progressive experience in management, ideally in a multi-site environment
  • Demonstrated ability to drive operational improvements and solve problems
  • Strong track record in leading development and integration of profitable business, customer experience and marketing strategies
  • Strong client and employee focused approach to management
  • Must have a solid knowledge of the principles, practices and methods of business development, operations, service delivery, customer and employee experience, financial management and control, program development, implementation and evaluation, and human resources practices.
  • Ability to work in a fast paced, demanding environment
  • Strong entrepreneurial, continuous improvement and marketing skills with the ability to motivate and drive change
  • Optimistic and passionate leadership style.
Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

ParaMed is Canada’s leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needsincluding high-quality nursing, therapeutic, personalsupportand home support.We workhand-in-handwith health system partners to deliver personalized and coordinated care, support independentlivingand relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@paramed.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

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