Office Manager

Lessor Limited; Windsor; On-site; CAD 50,000 - 70,000; Full time

Job summary

Lessor Limited is seeking an energetic and self-motivated individual for a full-time role in property management. The successful candidate will manage tenant relations, oversee office operations, and ensure customer satisfaction. Responsibilities include handling maintenance requests, scheduling, and bookkeeping. This position requires strong customer service skills and experience in property management.

Qualifications

• 5+ years in Property Management.
• 5+ years in an office environment.
• 7+ years of bookkeeping experience.

Responsibilities

• Point person for all tenants and potential tenants.
• Handle bookkeeping, including data entry and payroll.
• Perform office administration tasks.

Skills

Customer Service

Adaptability

Communication

Tools

QuickBooks

Microsoft Office

Job description

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Direct message the job poster from Lessor Limited

President at Lessor Limited and First Stop Services

Position Summary

We are looking for an energetic, self-motivated individual who can multitask with ease.

Lessor Limited (Lessor) is a Property Management company, and First Stop Service (FSS) is a Document Management company.

You will be responsible for customer service and the general running of the main office. As a client-focused professional, you will serve as the lead point of contact for customer and tenant account management, build and maintain strong, long-lasting client relationships, and keep data entry up to date.

The successful candidate will prioritize the needs of Lessor tenants, demonstrating patience and a friendly personality to ensure tenant satisfaction. Your duties will include obtaining quotes, ordering supplies, and working closely with contractors and maintenance teams to ensure timely and proper completion of jobs. You will follow established processes meticulously and suggest improvements to enhance office operations.

Duties and Responsibilities

1. Point person for all Lessor tenants and potential tenants
2. Speak fluently about all properties
3. Troubleshoot and help schedule maintenance and repairs
4. Understand leases and their implications for tenants and landlords
5. Schedule regular property maintenance to uphold company standards and meet bylaws
6. Discuss FSS services fluently
7. Set appointments and schedule pickups/deliveries of boxes and files for customers
8. Manage delivery slips via QuickBooks and EDC Software (training provided)
9. Handle general correspondence
10. Assist in priority setting
11. Perform office administration tasks (filing, organization, calls, supplies ordering)
12. Handle bookkeeping, including data entry, accounts receivable/payable, payroll, and monthly reporting
13. Be on call for tenant and customer emergencies
14. Perform other duties as reasonably required

Experience and Requirements

• 5+ years in Property Management, overseeing contractors and staff
• 5+ years in an office environment
• 5+ years of experience with Microsoft Office, especially Excel and Word
• 7+ years of bookkeeping experience
• Working knowledge of QuickBooks or inventory management software (preferred)
• Knowledge of basic tools, electrical, plumbing, drywall, and painting (asset)
• Ability to adapt to changing situations and meet customer and co-worker needs
• Strong customer service ethic
• Adherence to privacy laws and company procedures

This is a full-time position, 37.5 hours per week.