Business Office Manager

LHC Group; Windsor; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Business Office Manager to oversee non-clinical operations and ensure administrative efficiency. This role is pivotal in managing contracts, overseeing clerical staff, and maintaining positive vendor relationships. The company fosters a culture of caring and inclusivity, providing a supportive environment for professional growth and work-life balance. Join a team committed to delivering high-quality care and making a difference in patients' lives. If you have a passion for healthcare and strong organizational skills, this opportunity is perfect for you.

Benefits

Employee wellness programs

Flexibility for work-life balance

Holidays & paid time off

Continuing education opportunities

Company-wide support & resources

Qualifications

• 3+ years in healthcare or office administration.
• Strong organizational and communication skills required.

Responsibilities

• Manage administrative support and non-clinical operations.
• Oversee contracts and HR/medical files for employees.
• Ensure timely completion of clerical tasks and manage staff.

Skills

Organizational Skills

Communication Skills

Time Management

Leadership

Microsoft Office Proficiency

Education

3+ years of healthcare experience

Experience in office administration

Job description

Summary

We are hiring for a Business Office Manager.

At Twin Lakes Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust. We enjoy meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve. It truly is all about helping people.

We strive to offer benefits that reward the whole you!

• Employee wellness programs
• Flexibility for true work-life balance
• Holidays & paid time off
• Continuing education & career growth opportunities
• Company-wide support & resources to help you achieve your goals

Take your career to a new level of caring. Apply today!

Responsibilities

The Home Health Business Manager is responsible for managing, coordinating, and directing the administrative support and non-clinical operations of the agency. The role ensures all duties are performed in a timely manner.

• Oversee and maintain contracts, binders, and HR/medical files for all agency employees and contract staff, in accordance with policy and applicable regulations.
• Review, reconcile, and submit invoices to Home Office following LHC Group policy. Ensure timely payments, follow up on concerns, and maintain positive vendor relationships.
• Perform and manage billing audits as per policy and follow up with necessary corrections.
• Manage clerical staff and oversee all non-clinical workflow and processes in the office, including timely completion of clerical tasks and participation in hiring, disciplinary, and separation decisions.

Education and Experience

• At least 3 years of healthcare experience or experience in an office administration role.
• Strong organizational, written, and verbal communication, and time management skills.
• Proficiency in Microsoft Office suite.
• Ability to work independently.
• Leadership abilities in processes and people management.
• Experience with payroll, supply management, and basic financial knowledge is preferred.

Company Overview

LHC Group is committed to diversity, equity, and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

We offer benefits supporting your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: https://bit.ly/LHCGBenefits

Twin Lakes Home Health, part of LHC Group, is the preferred post-acute care partner for hospitals, physicians, and families nationwide. We deliver high-quality, cost-effective care that supports patients when and where they need it. Our services include home health, hospice, community-based services, and inpatient care at our clinics and hospitals. Our mission is to reach more patients and families with effective healthcare. We are united by a shared purpose: It's all about helping people.