Office Manager

Service Corporation International; Toronto; On-site; CAD 28,000 - 40,000; Full time

Job summary

Service Corporation International in Toronto seeks a skilled bookkeeper to oversee the accounting for a funeral home and related operations. You will manage accounts payable and receivable, cash handling, and financial reporting while ensuring compliance with SOX and maintaining confidential records.

The role collaborates with management, HR, and procurement to ensure timely, accurate processing of expenses, payroll, and vendor invoices, contributing to overall location performance and client

Qualifications

• Two years bookkeeping and accounts payable experience required.
• Proficiency with MS Office and general accounting software.
• Strong written and verbal communication; able to handle confidential information.

Responsibilities

• Oversee accounting functions for funeral home, cemetery and/or crematory operations.
• Process accounts payable, accounts receivable and cash handling with accuracy.
• Prepare reconciliations, bank deposits and expense reports.
• Maintain vendor files, payroll processes and SOX/compliance tasks.
• Coordinate orders, inventory, and documentation for memorials and caskets.
• Support location management and HR processes; ensure timely, compliant reporting.

Skills

Bookkeeping

Accounts Payable

MS Office

Communication

Confidentiality

Problem Solving

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Our associates celebrate lives. We celebrate our associates. Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.

JOB RESPONSIBILITIES

• Accounting Function Oversight
• Collections of all accounts receivable
• Verifications and payments of all accounts payable invoices
• Controls of receipt and deposit of cash payments received
• Maintains petty cash account and disburses the same in accordance with company policies and procedures
• Reconciliations of all accounts
• Cash advance checks
• Same Day Check requests
• Bank deposits
• Verifies/audits cash disbursement reports
• Tracks Capital Expenditure Authorizations (CEAs)
• Operational Activities
• Orders supplies for the office and completes inventory counts
• Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets
• Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments
• Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation
• Schedules incoming orders and drivers for the ambulate service
• Completes various funeral/cemetery reports and files accurately
• Supports Sales as necessary requiring an understanding of JD Powers
• Assures compliance with all Company policies and procedures to include Sarbanes Oxley (SOX) audit Dignity University (DU) training Interment Verification Training (IVT) audits Day Sales Outstanding’s (DSO) related to financial and administrative areas
• Assists in preparing and/or overseeing all funeral/cemetery-related forms
• Reviews time cards and administers corporate payroll policies and procedures
• Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9’s, etc.).
• Ensures new associates receive new hire orientation
• Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators
• Maintains vehicle records/licenses
• Processes expense reports
• Updates General Price Lists (GPLs)
• Manages all Alarm Systems (codes, working order, etc.)
• Assists with funeral services and “Making Everlasting Memories” (MEMs) as needed
• Coordinates daily activities with business unit as well as other departments
• Trains associates in the proper administration of policies and procedures
• Services customers by interacting with families in a professional and compassionate manner
• Maintains and updates customer records
• Updates company website with current obituaries and ensures obituaries are placed in newspapers
• Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
• Behaves in a supportive way to enrich the work environment
• Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance
• Performs other duties as assigned

MINIMUM Requirements

Education: High school diploma, GED or completion of a diploma-training program at a college or technical school

Experience: Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

Knowledge, Skills and Abilities

Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required

Excellent communication skills both orally and in writing

High level of compassion, integrity, and confidentiality

Problem solving skills

Ability to multi task and set priorities

Detail oriented

Must be flexible and able to function in a face-paced environment

Work CONDITIONS

Work Environment

Professional Dress is required when in contact with families.

Work Postures

Sitting continuously for many hours per day, up to 6 hours per day

Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

Working beyond “standard” hours as the need arises

Compensation

25$

Postal Code

M3L 1A2

Category (Portal Searching)

Operations

Job Location

CA-ON - Toronto

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

“SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.