Market Sales Trainer

Service Corporation International; Burnaby; On-site; CAD 47,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

AD&D insurance

RRSP matching

Deferred profit sharing

2 weeks vacation

Job summary

Service Corporation International is seeking a Market Sales Trainer to design, coordinate and deliver sales training across Lower Mainland locations, in tandem with the Sr. Sales Director and recruiters. You’ll create education materials to enhance selling skills and reinforce processes, including ethics and product knowledge.

This role blends in-person and virtual training with ongoing curriculum updates. The position includes recruitment coordination, sourcing candidates, and onboarding new

Qualifications

• Bachelor’s degree in Human Resources, Adult Education, or related discipline.
• At least two (2) years experience developing and conducting sales trainings.
• At least two (2) years consumer sales experience in funeral or similar industries.
• Knowledge of adult training concepts and practices to impart knowledge effectively.
• Experience evaluating skill levels and coaching with constructive feedback.
• Experience facilitating training in a classroom setting.

Responsibilities

• Deliver training 60% of the time, including in-person and virtual sessions.
• Develop and update sales curriculum and materials.
• Evaluate student performance against standards and provide feedback.
• Coordinate with sales management, HR Learning & Development, and recruiters.
• Support onboarding and onboarding processes for new hires.

Skills

People skills

Communication

Facilitation

Coaching

Education

Bachelor’s degree in HR/Adult Education

2+ years sales training experience

Tools

Lead management systems

Job description

Our associates celebrate lives. We celebrate our associates. This is an exciting position where you'll work closely with our Sr. Sales Director as a Market Sales Trainer. The Market Sales Trainer designs and coordinates sales training and works with our recruiter during hiring to ensure smooth onboarding. This role cretaes and delivers SCI sales education materials that enhance sales skills and reinforce the selling process at the Lower Mainland combo locations. You'll have the opportunity to facilitate and conduct interactive training sessions that practice and promote sales techniques, methods, technology, ethics, and skills. This work is done in tandem with Sr. Sales Director and recruiting using platforms, job fairs, media, community enagagement and networking.

60% Deliver Training

Facilitate and deliver sales training curriculum in person and virtual. Administer and evaluate tests. Observe student sales skills and provide timely constructive feedback to develop sales skills Evaluate and document student performance against learning standards. Identify unsuccessful student’s performance; discuss evaluation and observations with Management. Using company programs in place to deliver training. Collaborate with location and sales management as well as Human Resources Learning & Development to identify development needs, resources, new product initiatives, and changes in the business. Develop sales curriculum and materials to educate sales skills, industry regulations, company processes, products, and proprietary software that results in a high performing sales force. Continually enhance and improve curriculum and materials. Network and collaborate with training colleagues to build best in class curriculum, materials, and delivery methods. Administration Schedule training and coordinate or order required materials Update training in lead management system Additional responsibilities as requested or assigned.

40% Recruiting

Coordinates recruitment functions, including job and career fairs as required. Uses various resources to source qualified diverse candidates, including the internet, intranet, media, schools, community recruitment, networking, etc. Screens candidates, using telephone screens, interviews, assessment tools, etc. Onboarding sales staff in Western Canada Work with our in-house recruiters.

Education & Licenses (Preferred)

• Bachelor’s degree in Human Resources, Adult Education, or related discipline
• At least two (2) year experience developing and conducting sales trainings
• At least two (2) year consumer sales experience in the funeral industry or similar industry.
• Knowledge of adult training concepts and practices to effectively impart knowledge or skills
• Prior experience evaluating skill level and effectively coaching and providing constructive feedback
• Prior experience facilitating training in a classroom setting

Skills & Abilities

• Ability to work with diverse groups with varying levels of ability and skills
• Work Process and task oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
• Applies best practices in documenting business requirements in an iterative way, particularly using agile methodologies
• Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated

Work Conditions

Works productively with minimal supervision; achieves targets set by Sr. Sales Director; achieves work objectives in a timely manner

Environment

Work is primarily indoors; professional attire required at the required location in Burnaby, BC

Postures

Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings

Physical Demands

Physical effort requiring carrying training materials and equipment, manual dexterity for computer and phone usage

Hours

May work beyond standard hours or schedule as business needs arise

Travel

Must have a reliable personal vehicle
You pay for gas + all car-related costs for local travel
Frequently driving around the Lower Mainland
Some overnight travel required

Compensation

$34 - $36 hourly rate and an incentive plan to be discussed in the interview

Benefits

Medical, dental and AD&D insurance benefits
Participate in company RRSP matching and deferred profit sharing plan 2 weeks vacation

Postal Code

V5G 3M1

Category (Portal Searching)

Sales Job Location: CA-BC - Burnaby

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.