Office Manager

MacDonald Search Group; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Full-time position

On-site in Edmonton

33.5 hours per week

Casual yet professional environment

Competitive compensation

Job summary

An Edmonton boutique accounting firm is seeking an organized, personable Office Administrator to join the team. This hands-on role welcomes the staff and supports the accounting team with day-to-day operations and client interactions.

The ideal candidate manages multiple priorities, maintains a professional appearance, and ensures offices run smoothly on a day-to-day basis in a small team environment.

Qualifications

• 3-4+ years in office administration, reception, or admin support.
• Experience in a professional services environment a plus.
• Strong communication and interpersonal skills with client-service mindset.

Responsibilities

• Be the first point of contact for clients and visitors.
• Answer and direct calls and respond to inquiries.
• Provide day-to-day administrative support to the accounting team.

Skills

Office administration

Client service

MS Office

Tools

Microsoft Office

General office equipment

Job description

Our client is a well-established boutique accounting firm in Edmonton, known for providing personalized service and building strong, long-term relationships with its clients. They are looking for an organized, personable, and detail-oriented Office Administrator to join their team. This is a hands-on role for someone who enjoys being the welcoming face of the office while providing essential administrative support to the accounting team. The successful candidate will be comfortable managing multiple priorities, interacting with clients, and keeping the day-to-day office operations running smoothly.

Key Responsibilities

• Serve as the first point of contact for clients and visitors, providing a professional and welcoming experience.
• Answer and direct incoming phone calls and respond to general client inquiries.
• Provide day-to-day administrative support to the accounting team, including preparing, scanning, copying, filing, and organizing documents.
• Coordinate the collection and distribution of client documents and information.
• Assist with processing client payments and basic accounts receivable activities.
• Manage incoming and outgoing mail and courier deliveries.
• Maintain office supplies and coordinate purchasing as required.
• Schedule client meetings and assist with coordinating meetings and appointments.
• Prepare and organize client packages and documentation.
• Follow up with clients regarding outstanding information or documents.
• Assist with office events, staff functions, and other activities as required.
• Support special projects and other administrative tasks as assigned.
• Help ensure the office remains organized, efficient, and professional.

What We're Looking For

• 3-4+ years of experience in an office administration, reception, or administrative support role.
• Previous experience in a professional services environment, particularly accounting or financial services, would be an asset.
• Excellent communication and interpersonal skills with a strong client-service mindset.
• Highly organized with strong attention to detail and the ability to manage competing priorities.
• Professional, approachable, and comfortable interacting with clients in person and over the phone.
• Strong computer skills, including Microsoft Office and general office technology.
• Ability to work independently while also being a supportive and collaborative member of a small team.
• A proactive attitude and willingness to take ownership of responsibilities.

What We Offer

• Full-time, permanent opportunity with an established boutique accounting firm.
• Monday to Friday schedule, 33.5 hours per week
• On-site position in Edmonton.
• Casual and professional office environment.
• Competitive compensation

If you're an organized and personable administrator who enjoys working in a client-focused environment and being an integral part of a small team, we'd love to hear from you.