Office Manager

J.D. Irving, Limited; Concord; Hybrid; CAD 55,000 - 80,000; Full time

Benefits offered by this job

Flexible health plan

Dental & vision benefits

Employee assistance

Wellness reimbursements

Maternity leave top-up

RRSP matching

Training & development

Hybrid work schedule

Job summary

Midland Transport is seeking an Office Manager in Concord, ON to oversee the terminal's administrative needs and ensure accurate, timely recording across departments.

You will coach direct reports, manage payroll, monitor KPIs, and drive safety and efficiency. The role offers a hybrid schedule with growth opportunities within the Midland and JD Irving network.

Qualifications

• Trade certification or college diploma required.
• 7–10 years related experience preferred.
• Proficient with Microsoft Office and Kronos/AS400.
• Excellent time management and strong written/oral communication.
• Strong organizational and planning skills.
• Attention to detail with problem-solving ability.
• Ability to prioritize work and adapt as needed.
• Experience with payroll processes.

Responsibilities

• Oversee terminal administration; ensure cross-functional reporting.
• Lead payroll processes and related reporting to HQ.
• Coach, mentor, and develop direct reports; uphold Irving values.
• Drive employee engagement and a safe work environment.
• Understand duties of each role; monitor KPIs and train new hires.
• Coordinate cross-training and coverage for vacations/illness.

Skills

Time management

Communication

Organizational skills

Attention to detail

Payroll experience

Problem solving

Prioritization

Education

Trade certification or college diploma

Tools

Microsoft Office

Kronos

AS400 Kronos

Job description

Midland Transport is currently seeking an Office Manager in Concord, ON. The Office Manager will oversee the administrative needs of the Terminal ensuring all other departments are recording activity accurately and in a timely manner. Keeping pertinent metrics of progress vs plan for the terminal.

Midland is proud to offer a competitive salary and benefits package, including but not limited to:

• A flexible health, drug, dental, and vision plan
• Employee & Family Assistance Programs
• Health & wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• Maternity leave top-up program (if applicable)
• RRSP matching program
• Opportunities to take part in job related training and development as well as 24/7 access to online curated learning
• Growth and progression opportunities within Midland and the larger network of the JD Irving group of companies
• Hybrid Work Schedule (if applicable) to provide you the flexibility to work from home up to 2 days per week

• Working reports daily and weekly to provide the info required by H/O to monitor the Terminals progress also working other reports, and oversees payroll function for Terminal.
• Responsible for the development, coaching and mentoring of direct reports, and for demonstrating excellent leadership characteristics and the Irving Values
• Responsible for the achievement of employee engagement within the office admin group.
• Responsible for employee safety and fostering a safe work environment that adheres to the company’s policies and procedures
• In charge of developing a competent understanding of duties of each direct report to monitor KPIs and provide training to new hires.
• Ensure cross training is done for fellow co-workers to fill in and assist when necessary
• Ensure all areas in the administration provided by the terminal are covered.
• Making sure vacation and illness in certain positions are covered

• Trade certification or college diploma
• 7-10 years experience in related field
• Proficient with Microsoft Office and Kronos - AS400
• Excellent time management and communication skills - written and oral
• Strong organizational and planning skills
• Attention to detail and ability to solve complex problems
• Ability to prioritize work and pivot when necessary
• Experience with payroll

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.