Office Assistant

Saskatchewan Government Insurance; Toronto; On-site; CAD 45,000 - 54,000; Full time

Job summary

SGI is seeking an Office Assistant in Toronto, full-time, to greet customers in person or on the phone and provide general administrative support across the organization, including underwriting assistance. This in-office role requires a Grade 12/GED and up to a year of office experience, with strong Word and Excel skills.

Responsibilities include handling invoices, mail, reports, and supply orders, while maintaining staff listings and cross-functional support within Underwriting and other

Qualifications

• Grade 12/GED.
• 6 months to 1 year experience in office administration.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Pays invoices for supplies.
• Prepares mail and documents for shipping.
• Prepares standard correspondence and letters.
• Maintains up-to-date listings of internal staff and their areas of responsibility.
• Prepares administrative and investigative reports.
• Orders and maintains standard office supplies.
• Supports the Underwriting department.
• Greets customers in person or by telephone.
• Provides switchboard services by receiving, transferring, and referring calls.
• Ensures inquiries are dealt with in a timely manner.
• Prioritizes workload to maintain high customer service.
• Develops relationships with claimants, insureds, brokers, clients and service providers.

Skills

Microsoft Word

Microsoft Excel

Education

Grade 12/GED

6 months - 1 year office administration

Job description

Out-of-Scope Permanent, Full-Time Location: Toronto (100% in-office) Pay Range: $44,944 - $53,921 Closes: September 3rd, 2026

The Office Assistant is responsible for greeting customers in person or on the phone, answering and directing all inquiries. Provides general administrative and office support to all staff as well as provide support to the Underwriting department.

Key Accountabilities

Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

• Administrative Support: Pays invoices for supplies.
• Prepares mail and other documents for shipping.
• Prepares standard correspondence and/or letters.
• Maintains up-to-date listings of internal staff and their areas of responsibility.
• Prepares administrative and investigative reports.
• Orders and maintains standard office supplies.
• Supports the Underwriting department.

Customer Experience

• Greets customers in person or by telephone.
• Provides switchboard services by receiving, transferring, and/or referring calls to the appropriate department and/or person.
• Ensures all inquiries are effectively dealt with in a timely manner.
• Prioritizes workload to ensure a high level of customer service is achieved and maintained.
• Develops and maintains positive working relationships with claimants, insured's, brokers, clients and service providers.

Leadership

• Actively contributes to and supports a culture of a high performing workforce.
• Participates in divisional succession plans, ensuring ongoing professional and career development and supports development in others.
• Supports a culture of leadership and accountability to effectively deliver on strategic and corporate strategies.
• Is actively committed to leadership development across the company, supporting team and workforce readiness through mentoring, training and developmental opportunities.

Corporate Management

• Enables the success of programs and policies that are in alignment with corporate, strategic and divisional strategies.
• Manages risk in area of authority.
• Ensures that the Health, Safety and Emergency Management Policy is applied in area of responsibility.

Education and Experience

• Grade 12/GED
• 6 months - 1 year experience in office administration.

Knowledge, Skills and Abilities

• Knowledge of filing techniques and general office procedures.
• Knowledge of procedures and practices in business operations.
• Skill in Microsoft Word and Excel.

At SGI, we're committed to building a workplace where everyone feels seen and heard, and where every individual is respected. Our commitment to reconciliation includes actively hiring Indigenous people and creating opportunities for diverse talent to thrive.

We offer more than a job; we embrace diverse backgrounds and experiences, provide a career with purpose, growth, and belonging. Join us and help shape a workplace where every voice matters and contributes to our shared success.

If you require an accommodation during the recruitment process, we invite you to submit your accommodation request to [e-mail] and we will work through your request with you. All information received will be kept confidential.

Pay Range:$44,944.00 - $53,921.00 Posting Close Date: September 3, 2026

SGI has offered affordable insurance products and great service to our customers since 1945. SGI has 2 distinct operations - the Saskatchewan Auto Fund and SGI CANADA. The Auto Fund is Saskatchewan's compulsory auto insurance program, operating the driver licensing and vehicle registration system. SGI CANADA is the property and casualty insurance division which offers products in Saskatchewan, British Columbia, Alberta, Manitoba and Ontario through a network independent insurance brokerages. SGI and SGI CANADA are Crown corporations, owned by the Government of Saskatchewan.

Our culture is one of personal accountability, where all of us are empowered to be leaders. We encourage a growth mindset that sees change as an opportunity to learn, innovate and continuously improve. We value respectful collaboration and open communication where your voice is welcome and appreciated. Each of us has a role in SGI and SGI CANADA's success and we acknowledge everyone's contributions. We care about each other. We treat one another with kindness and celebrate each person's uniqueness so we can all be our authentic selves at work. That's because diversity, equity and inclusion are foundational to our culture and who we are. Different backgrounds and perspectives make for a vibrant and creative community where innovation flourishes.

Everyone at SGI and SGI CANADA enjoys great benefits, perks and options to balance work and everything else life sends their way. We also believe in you and your future career aspirations. Regardless of where you start, SGI and SGI CANADA will invest in you by supporting education, accreditation and professional development.

We offer more than a paycheque (although we do provide competitive pay!).