Parts Technician

Saskatchewan Government Insurance; Regina; On-site; CAD 52,000 - 62,000; Full time

Job summary

Saskatchewan Government Insurance is seeking a Parts Technician for our Regina Salvage operation. The role is 100% in-office and focuses on sale, valuation, and movement of recycled equipment, vehicles, and property with strong customer service.

Responsibilities include processing payments, updating bids, and ensuring compliance with applicable acts and regulations. Requires Grade 12, I-CAR credits, and 1–3 years related experience.

Qualifications

• Grade 12 or GED is required.
• 3 I-CAR courses completed.
• Valid driver’s license required.
• 1–3 years related industry experience preferred.

Responsibilities

• Provides customer service for sale, warranty and billing of vehicle parts, whole vehicles and property.
• Uses estimating tools to verify charges and determine market value for claims pricing.
• Maintains SGI Salvage website bids and responds to inquiries with winning bid details.
• Coordinates with tow/ship partners on storage, pickup, and payments.

Skills

Parts interchangeability

Parts valuation

Vehicle estimation

Inventory controls

Excel

Education

Grade 12 or GED

3 I-CAR courses

Valid driver’s license

Tools

Excel

Job description

Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

In-Scope Full time, Permanent Location: Regina salvage. The successful candidate will be 100% in office. Division: Salvage Pay Range: $52,098.00 - $62,006.00. Posting Close – September 4, 2026

GENERAL ACCOUNTABILITY

The Parts Technician is responsible for the sale and movement of recycled equipment, vehicles, and property, while providing a high level of customer service. Reviews and supports appraisal process and leverages estimating tools where required to verify the legitimacy of charges for claims pricing. Provides guidance to claims and right of recovery. Work results must adhere to technical, industry, or professional standards for the pricing, sale, shipping, receiving, inventory, and payment processing of vehicle recycled equipment, whole vehicles, and property.

KEY ACCOUNTABILITIES

Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

Sales Operations

• Provides customer service related to the sale, warranty and billing of vehicle parts, whole vehicles, and property, using various software tools to verify interchangeability, create invoices and track warranty and billing information.
• Receives and processes in person and electronic payments utilizing various payment tools (e.g., Moneris, RBC express banking), and issues receipts.
• Gathers and verifies all vehicle data, enters product details, and uploads pictures.
• Provides on-going administration of SGI Salvage Website, including maintenance of bids, responding to customer inquiries, and downloading all bid information accepting winning bid and notifies successful bidder with details for pick-up.
• Ensures proper vehicle safety inspection requirements are placed on vehicles and takes correction action to meet legislation including Automobile Accident Insurance Act (AAIA), Traffic Safety Act (TSA), SGI Canada Policy and/or other Acts and regulations.
• Uses Audatex vehicle valuations, various online marketplaces to research vehicle/property values, and sets market value of vehicles/property for the claims process.
• Reviews market pricing using estimating software programs like Mitchell estimating, Car Part Network, sales history, and ARA Damage chart to determine a fair market price, adjusts price when needed (price matching).
• Accesses Auto Fund application and follows the Traffic Safety Act (TSA) to determine if they can issue a salvage vehicle registration permit.
• Reviews SGI estimates, claims pictures, notes, to determine if parts meet quality standard and will notify body shop of parts availability.
• Uses Bid Mate, past sales, and current inventory to identify in-demand parts and determine whether best to dismantle a vehicle or put up for bids as a complete unit.
• Uses interchangeable parts knowledge, vehicle model knowledge, and software tools, to source out alternate parts or products that could meet customer need.
• Uses salvage resource manual as guide to address warranty issues and process returns and credits on sales transactions according to established procedures.

Rotational Responsibilities

• Oversees stocking of shipping materials, ships parts through various vendors, managing freight charges and quotes, inspects parts prior to shipping and on return.
• Handles shipping inquiries and updating all internal and external parties requiring shipping information.
• Operates forklift, Raymond, Tele-handler, and other motorized equipment to handle and move vehicles and heavy items.
• Prepares and balances salvage financial transactions and reports to ensure accuracy of customer statements and General Ledger accounts (e.g., daily sales reports, month-end branch sales and expenses) and compliance to divisional policies.
• Discrepancies and deviations are investigated and reported to the salvage administration.
• Prepares routine journal entries and less complex non‑routine journal entries in accordance with Finance guidelines.
• Reviews past due branch accounts receivables and takes appropriate collection actions.
• Answers inquiries from customers/vendors regarding accounts, both receivables and payables, and provides assistance and information to customers (e.g., explains outstanding balances, investigates misapplied transactions, and finds resolutions when needed).
• Contacts lien holders through verbal or written communications to convince them to remove the outstanding liens on vehicles to be sold by SGI.
• Issues payments to vendors for services.
• Coordinates with tow partners on storage and negotiates rates and transportation of vehicles.
• Inspects and prepares vehicle for bid process, identifies if drugs and any other hazard may be present and notifies appropriate team member or may coordinate remediation if assigned.
• Inspects total loss vehicles to ensure that damages and conditions match the claim file information and advises the Senior Parts Technician or Manager of any discrepancies.
• Verifies that vehicle VIN number matches claim file information.

Customer Experience & Relationship Management

Builds and maintains positive working relationships with customers, internal business partners, brokers, vendors, service providers and industry participants within established customer service standards. Handles appraisal and claims issues in a proactive and timely manner.

High Performance Team & Culture

Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role. Displays leadership by committing to a culture of continuous learning/development of self and supporting others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities. Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others. Actively applies knowledge to support transformation and strategic initiatives of the corporation while participating and advocating change and applying a growth mindset.

TECHNICAL KNOWLEDGE & SKILLS

• Advanced knowledge of automotive parts and their inter-changeability.
• Advanced knowledge of the functionality of the automotive parts and the operation of them in the vehicle.
• Advanced knowledge of the automobile market, automotive repair costs and salvage values.
• Advanced knowledge of motor vehicle and sheet metal damage and vehicle estimation practices.
• Proficient knowledge inventory controls and warehousing procedures.
• Proficient knowledge in accounting principles relating to preparing routine accounting summaries, reconciliations, reports, and statements using computer spreadsheet applications (e.g., Excel) and checking calculations, on rotation.
• Fundamental knowledge of SGI auto adjusting policies and procedures.
• Fundamental knowledge of requirements for vehicle inspections and standards.
• Fundamental knowledge of all automated systems utilized by Salvage.

EDUCATION & CERTIFICATIONS

Grade 12 or GED. 3 I-CAR courses. Possession of a valid driver’s license.

EXPERIENCE

1 - 3 years’ directly related industry related experience.

At SGI, we are committed to a workplace where people feel respected, valued, and able to contribute fully. Through fair, consistent, and transparent people practices, we attract skilled talent with varied lived experiences and offer meaningful work, opportunities for growth, and a strong sense of belonging. Our commitment to reconciliation includes inclusive hiring practices that create meaningful opportunities for Indigenous peoples and support a workforce reflective of the communities we serve. Join us in building a culture where contributions are valued and shared success is shaped by our people.

If you require an accommodation during the recruitment process, we invite you to submit your accommodation request to [e-mail] and we will work through your request with you. All information received will be kept confidential

BEHAVIOURAL COMPETENCIES

• Leader Level 2 – Applies (Self & Others)
• Accountability - Goes Beyond Basic Expectations to Implement Customer/Partner Focused Solutions
• Business Acumen - Applies Business Fundamentals and Thinks in Future-Oriented Terms
• Change Agility - Is Nimble; Shifts Gears Quickly and Comfortably
• Leadership - Leads Self and Others

WORKING CONDITIONS

Physical Effort and Environment: Light physical effort and frequent exposure to unpleasant conditions which may include noise, noxious odours, and inclement weather. Driving within city limits and/or some long-distance highway driving. Sensory Attention: Moderate periods of concentration on a variety of sensory inputs requiring close attention several times daily. Mental Stress: Daily exposure to factors that would produce mental stress.

Pay Range:$52,098.00 - $62,006.00 Posting Close Date: September 4, 2026

SGI has offered affordable insurance products and great service to our customers since 1945. SGI has 2 distinct operations - the Saskatchewan Auto Fund and SGI CANADA. The Auto Fund is Saskatchewan’s compulsory auto insurance program, operating the driver licensing and vehicle registration system. SGI CANADA is the property and casualty insurance division which offers products in Saskatchewan, British Columbia, Alberta, Manitoba and Ontario through a network independent insurance brokerages. SGI and SGI CANADA are Crown corporations, owned by the Government of Saskatchewan. Our culture is one of personal accountability, where all of us are empowered to be leaders. We encourage a growth mindset that sees change as an opportunity to learn, innovate and continuously improve. We value respectful collaboration and open communication where your voice is welcome and appreciated. Each of us has a role in SGI and SGI CANADA’s success and we acknowledge everyone’s contributions. We care about each other. We treat one another with kindness and celebrate each person’s uniqueness so we can all be our authentic selves at work. That’s because diversity, equity and inclusion are foundational to our culture and who we are. Different backgrounds and perspectives make for a vibrant and creative community where innovation flourishes. We offer more than a paycheque (although we do provide competitive pay!). Everyone at SGI and SGI CANADA enjoys great benefits, perks and options to balance work and everything else life sends their way. We also believe in you and your future career aspirations. Regardless of where you start, SGI and SGI CANADA will invest in you by supporting education, accreditation and professional development.