Customer Service Specialist

StoneRidge Insurance; Humboldt; Hybrid; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Mentorship and team guidance

Collaborative work environment

Paid time off & benefits

Tuition reimbursement

Job summary

Knight Archer Insurance is seeking a Customer Service Specialist in Humboldt, SK to join our growing team and deliver outstanding client service. The role focuses on issue registrations, selling auto insurance, and maintaining confidential client data in a personal, professional environment.

We offer mentorship, a collaborative culture, paid time off, retirement plans, group benefits, and ongoing professional development as part of our benefits package.

Qualifications

• 1-2 years of customer service experience.
• Restricted Auto License and MLI experience is an asset.
• Eagerness to learn and grow.
• Exceptional communication, conflict-management, and interpersonal skills.

Responsibilities

• Issue registrations, plates, and driver’s licenses to clients.
• Advise on and sell auto insurance products.
• Cultivate relationships with SGI and other carriers.
• Process client payments by cash, debit, credit, or personal cheque on client accounts while maintaining strict confidentiality.

Skills

Customer service

Communication

Conflict management

Interpersonal skills

Attention to detail

Tools

Restricted Auto License

MLI experience

Job description

Join the Knight Archer Insurance Team!
A division of SIB Corp.

We are always looking for amazing people to join the team!

Knight Archer Insurance is seeking a Customer Service Specialist who is excited to join our growing team and deliver outstanding service to our clients. You'll play a key role in driving informed decision-making, fostering collaboration, and maintaining accurate, well-organized data, all within a culture that values professional growth and continuous learning.

Position : Customer Service Specialist

Job Type : In Office (5 days), Full Time, Permanent (evenings and weekends may be required)

Work Location : Humboldt, SK

Pay Range : From $19/hour

What You Will Do:

• Issue registrations, plates, and driver’s licenses to clients
• Advise on and sell auto insurance products
• Cultivate relationships with SGI and other carriers
• Process client payments by cash, debit, credit, or personal cheque on client accounts while maintaining strict confidentiality

What You Bring:

• 1-2 years of customer service experience
• Restricted Auto License and MLI experience is an asset
• Eagerness to learn and grow
• Exceptional communication, conflict-management, and interpersonal skills

What We Offer:

• One-on-one mentorship and team guidance
• Engaging, collaborative work environment
• Paid time off, retirement plans, and comprehensive group benefits
• Tuition reimbursement and ongoing professional development

About Us:

Since 1981, Knight Archer Insurance has been serving western Canadian clients - we have grown to serve three provinces with over 150 professionals, offering personal, commercial, and motor licensing services. Backed by StoneRidge Insurance Brokers, our mission is to simplify life for our clients across Canada.

Now as division of StoneRidge Insurance Brokers, we continue to deliver Rock Solid Protection and quality service to clients across Canada. Supported by top Canadian carriers, our inclusive culture fosters growth, collaboration, and continuous learning-ensuring our clients receive trusted advice and personalized insurance solutions.

*We are an equal opportunity employer that values a diverse workforce of creative minds. Don't check all boxes - apply anyway!

**Please note that the successful candidate must pass a criminal record check upon receiving their employment offer.

***Only successful applicants that the hiring leaders are interested in interviewing will be contacted directly.

Additional Information:

This job advertisement is for a replacement position that has been posted externally.

SIB Corp. o/a StoneRidge Insurance or any of its affiliate companies may use Artificial Intelligence (AI) enabled or automated tools to assist in the initial screening of applications. These tools help identify qualifications and experience that align with the role requirements.

Please note that AI is used solely to support and never replace our Talent Team. All decisions are made by our Talent Team and hiring leader. No automated tool makes a final decision about one's candidacy.

Important: No applicant data is shared externally through any AI tools SIB Corp. o/a StoneRidge Insurance Brokers or any of its affiliate companies may use . All information remains securely within our systems and is handled in accordance with privacy and data protection policies.

SIB Corp. o/a StoneRidge Insurance Brokers and all its affiliate companies welcome applications from all qualified individuals and has a procedures in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact the Talent Team so that an appropriate accommodation can be arranged.