Office and Communications Administrator (Bilingual)

Connecture Canada; Mississauga; On-site; CAD 42,000 - 54,000; Full time

Job summary

Connecture Canada in Mississauga, ON, is seeking a full-time Office and Communications Administrator (Bilingual) to manage daily operations, handle correspondence, and support basic accounting. This on-site role requires strong English and French communication and a welcoming front-office presence.

You will coordinate meetings, maintain records, draft announcements and newsletters, and assist with program and event materials.

Qualifications

• Bilingual English/French with clear written and verbal communication.
• Strong organization and ability to manage multiple priorities.
• Experience in customer service in a nonprofit or community setting.

Responsibilities

• Coordinate day-to-day office operations and manage correspondence.
• Maintain records, organize meetings, and support basic accounting tasks.
• Provide bilingual customer service by phone, email, and in person.
• Update online content and assist with program and event promotions.

Skills

Bilingual English/French

Office administration

Customer service

Basic accounting

Organizational skills

Communication skills

Education

Post-secondary education in administration/communications/business

Tools

Microsoft Office

Email platforms

Job description

Company Description

Connecture Canada is a Francophone community organization based in Mississauga, in the Region of Peel. The organization provides economic development services to Francophone and Francophile individuals and businesses in the Greater Toronto Area and beyond. Connecture Canada supports community growth through programs, resources, and partnerships that promote entrepreneurship and economic inclusion. Team members collaborate in a bilingual environment and contribute to strengthening the social and economic fabric of the Francophone community. The organization values diversity, community engagement, and accessible services for a wide range of clients.

Role Description

The Office and Communications Administrator (Bilingual) is a full-time, on-site role located in Mississauga, ON. This role coordinates day-to-day office operations, including managing correspondence, maintaining records, organizing meetings, and supporting basic accounting and administrative processes. The administrator serves as a key point of contact for clients and partners, providing bilingual customer service in English and French by phone, email, and in person. The role also supports communications activities, such as preparing announcements, drafting newsletters, updating online content, and assisting with promotional materials for programs and events. The administrator collaborates with team members to streamline internal workflows, ensure accurate documentation, and maintain an organized, welcoming office environment.

Qualifications

• Strong communication skills in both English and French, including clear written and verbal communication and the ability to adapt messages for diverse audiences.
• Office administration and administrative assistance skills, including scheduling, filing, document preparation, and coordination of meetings and events.
• Customer service experience, with a focus on client-centered support, responsiveness, and professionalism in a community-oriented setting.
• Basic accounting and office administration skills, such as handling invoices, expense tracking, data entry, and supporting budget-related tasks.
• Proficiency with common office software (e.g., Microsoft Office or equivalent), email platforms, and basic digital communication tools.
• Strong organizational and time-management abilities, with attention to detail and capacity to handle multiple priorities.
• Previous experience in a nonprofit, community organization, or economic development environment is an asset.
• Relevant post-secondary education or training in administration, communications, business, or a related field is preferred.