Office Administrator sample reception

Eurofins; Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in laboratory services is looking for an Office Administrator in Ottawa. This role involves supporting laboratory logistics, greeting clients, processing payments, and managing inventory. The ideal candidate is organized, proactive, and has strong communication skills. Full-time contract with 37.5 hours per week, ideal for candidates with administrative or customer service experience.

Qualifications

• High school diploma or equivalent; post-secondary education a plus.
• Previous experience in admin or customer service preferred.
• Ability to handle confidential information

Responsibilities

• Greet and assist clients and visitors professionally.
• Process payments and maintain accurate financial records.
• Manage sample sorting and ensure proper labeling.

Skills

Organizational skills

Multitasking

Interpersonal skills

Communication

Education

High school Diploma

Post-secondary education in administration or environmental sciences

Tools

Microsoft Office Suite

Basic data entry systems

Job description

Under the supervision of the Client Services Manager this position is responsible for ensuring smooth front-office operations supporting laboratory logistics and providing excellent service to clients. The ideal candidate will be organized proactive and comfortable working in a fast-paced scientific environment.

Greet clients and visitors in a professional and friendly manner

• Receive sample submissions sign paper work and provide bottle orders

Accept and process client payments (cash / card / cheque)

• Issue receipts and maintain accurate financial records

Assist with receiving and login samples

• Managing the sorting of samples
• Ensure proper labelling and documentation of all in coming samples
• Bottle order production

Prepare and assemble bottle orders for clients based on testing requirements

• Maintain inventory and order as needed
• Collections Coordinator

Organize and schedule payment collections with clients by phone email

• Track and follow up on outstanding accounts

Qualifications :

• High school Diploma or equivalent post-secondary education in administration or environmental sciences a plus
• Previous experience in an admin or customer service role preferably in a laboratory or technical setting a plus
• Strong organizational and multitasking skills
• Proficient in Microsoft office suite and basic data entry systems
• Excellent communicator and interpersonal skills
• Ability to handle confidential information with discretion

Additional Information :

• Job Location : Ottawa Ontario
• Job Type : Contract / Full-time (37.5 paid hours / week);

Remote Work : Employment Type :

Full-time

Key Skills

Department / Functional Area : Administrative Support

Experience : years

Vacancy : 1

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Office Administrator • Ottawa, Ontario, Canada