Office Administrator sample reception

Eurofins Canada Environment Testing; Ottawa; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading company in environmental testing is seeking an Office Administrator in Ottawa, Ontario. The role involves managing front-office operations, assisting with laboratory logistics, and providing excellent service to clients. The ideal candidate will have strong organizational skills, experience in customer service, and proficiency in Microsoft Office. This full-time position offers a dynamic and fulfilling environment for those who thrive in a technical setting.

Qualifications

• High school Diploma or equivalent.
• Experience in an admin or customer service role preferred.
• Proficient in Microsoft Office.

Responsibilities

• Greet clients and visitors professionally.
• Manage sample submissions and payments.
• Organize payment collections with clients.

Skills

Organizational skills

Multitasking skills

Excellent communication

Interpersonal skills

Education

High school diploma or equivalent

Post-secondary education in administration or environmental sciences

Tools

Microsoft Office Suite

Job description

Under the supervision of the Client Services Manager this position is responsible for ensuring smooth front-office operations, supporting laboratory logistics, and providing excellent service to clients. The ideal candidate will be organized, proactive, and comfortable working in a fast-paced scientific environment.

Greet clients and visitors in a professional and friendly manner

• Receive sample submissions, sign paper work and provide bottle orders

Accept and process client payments (cash / card / cheque)

• Issue receipts and maintain accurate financial records

Assist with receiving and login samples

• Managing the sorting of samples
• Ensure proper labelling and documentation of all in coming samples
• Bottle order production

Prepare and assemble bottle orders for clients based on testing requirements

• Maintain inventory and order as needed
• Collections Coordinator

Organize and schedule payment collections with clients by phone + email

• Track and follow up on outstanding accounts

Qualifications

• High school Diploma or equivalent post-secondary education in administration or environmental sciences a plus
• Previous experience in an admin or customer service role, preferably in a laboratory or technical setting a plus
• Strong organizational and multitasking skills
• Proficient in Microsoft office suite and basic data entry systems
• Excellent communicator and interpersonal skills
• Ability to handle confidential information with discretion

Additional Information

• Job Location : Ottawa, Ontario
• Job Type : Contract / Full-time (37.5 paid hours / week);

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Office Administrator • Ottawa, Ontario, Canada