Office Administrator

ATS Traffic; Saskatoon; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

RRSP Matching Program

Paid Vacation Time and Personal Days

Health Spending Account and Healthy L.

Competitive benefits package

Regular company events

Job summary

ATS Traffic is seeking a customer-focused Office Administrator to join our Saskatoon team. The role is ideal for someone with retail customer service and/or sales experience seeking their first professional setting in a structured company.

You will be a positive team player with strong time management, using analytical and numerical skills to assist customers promptly and professionally. The job emphasizes decision-making, problem-solving, and collaborative teamwork.

Qualifications

• Customer-focused, handles inquiries across channels
• Proficiency in Microsoft Office 365 (Word, Excel, Outlook)
• Strong verbal and written communication skills
• Detail-oriented with administrative and data entry capabilities
• Experience with order entry, quotations, and invoicing is an asset
• Customer service training/ coursework is beneficial
• Curious, proactive learner and strong problem-solver
• Excellent time management in a fast-paced, team-oriented setting

Responsibilities

• Answer and direct incoming calls; greet walk-in clients
• Serve as first contact for orders, sales, and rentals
• Data entry of quotes, orders, jobs, tickets using TCR and SalesPad
• Handle customer orders via phone, email, and walk-ins
• Respond to inquiries on quotes, deliveries, pickups, and concerns
• Collaborate with Account representatives, OSS Team, and Leadership
• Manage daily and 28-day cycle invoicing; take payments
• Promote new products and build customer relationships
• Support general administrative tasks and office operations

Skills

Customer service

Microsoft Office 365

Data entry

Verbal communication

Written communication

Time management

Teamwork

Order entry

Attention to detail

Tools

TCR

SalesPad

Job description

Location: Saskatoon, AB

Status: Full-Time, Regular, Permanent

About ATS Traffic

ATS Traffic is a family-owned business that has been getting people home safety since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Brandon, Winnipeg, Langley, Kamloops and Mississauga.

As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day:

• Do What’s Right
• Our People Matter
• Trust Through Teamwork
• Striving for Excellence

About the Position

ATS Traffic is actively seeking a customer-focused Office Administrator to join our Saskatoon team. This is an excellent opportunity for anyone with retail customer service and/or sales background looking for their first experience working within a professional setting.

Our ideal candidate is a positive team player with superior time management skills. They will utilize their analytical and mathematical skills to serve our customers in a prompt and professional manner. Are you organized, resourceful and comfortable making decisions? Are you a natural problem-solver who thrives working in a fast-paced work environment? As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day:

• Do What’s Right
• Our People Matter
• Trust Through Teamwork
• Striving for Excellence

Responsibilities

• Answer and direct incoming calls: greet and assist walk-in clients, ensuring a positive experience
• Serve as the first point of contact for internal and external customers regarding orders, sales, and rentals
• Data Entry: Accurately process quotes, orders, jobs, tickets using TCR and SalesPad
• Handle customer orders via phone, email, and walk-ins
• Respond to inquiries related to quotes, deliveries, pick-ups, and customer concerns
• Collaborate with Account representatives, OSS Team, and Leadership to support customer needs
• Manage daily and 28-day cycle invoicing
• Take payments for cash sales and maintain accurate transaction records
• Promote new products and build lasting customer relationships
• Support general administrative tasks and office operations

Qualifications

• Personable, positive, and customer-focused across all communication channels
• Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook is required.
• Strong verbal and written communication skills
• Detail-oriented with solid administrative and data entry skills
• Experience in order entry, quotations, and invoicing preferred
• Customer service experience and training/ coursework is considered an asset.
• Demonstrates curiosity and initiative in learning products and finding solutions
• Effective time management and decision-making abilities
• Comfortable working in a fast-paced, team oriented environment

Why Choose ATS Traffic?

We have always been a family-owned business. When you join ATS, you aren’t just a number: people remember your name and treat you like one of the family! You’ll be working with a team you can trust, and you’ll be excited to come in on Monday morning.

Other perks include:

• RRSP Matching Program
• Paid Vacation Time and Personal Days
• Health Spending Account and Healthy Lifestyle Spending Account
• Competitive benefits package
• Regular company events like barbecues and holiday parties

We thank all applicants for their interest, however only selected candidates will be contacted.

*By applying to this posting you will receive auto-generated emails to the account provided. Please ensure to check your junk/spam folder as these emails may be re-directed.