Office Administrator

剥癥牡; Kelowna; On-site; CAD 48,000 - 51,000; Full time

Job summary

Join a leading company in senior living as an Office Administrator at Lakeshore Place. You'll play a key role in fostering a welcoming environment while managing reception duties and administrative tasks. This full-time position offers a competitive salary and benefits, with opportunities for professional growth within a supportive community.

Benefits

Competitive Benefits Package

Supportive work environment

Complimentary meal during shifts

Opportunities for professional growth

Meaningful work making a difference

Qualifications

• Proven experience in administrative or receptionist roles, preferably in a senior living, healthcare, or hospitality setting.
• Strong commitment to professionalism and confidentiality.
• Ability to multitask and maintain professionalism in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for residents, guests, and callers.
• Manage front desk operations and oversee security protocols.
• Provide clerical assistance to the General Manager and department heads.

Skills

Communication

Interpersonal skills

Organizational skills

Professionalism

Confidentiality

Multitasking

Proactivity

Tools

Microsoft Office Suite

Administrative software

Job description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Join Our Team as an Office Administrator at Lakeshore Place!

Join our growing team with a rewarding career in a vibrant community!

Location:

Regency Retirement Resorts have 8 locations in the Okanagan, including Vernon, Penticton, West Kelowna, and Kelowna. This position is on site within Kelowna.

Job Description:

Under the direction of the General Manger, we are seeking an organized, proactive, and detail-oriented Office Administrator/Front Desk to serve as a key role in interacting with prospective and current residents, as well as the public. This position focuses on building relationships, fostering a welcoming environment, and ensuring the smooth operation of the Resort’s front desk and administrative activities.

Key Responsibilities:

Reception Duties:

• Serve as the first point of contact for residents, guests, and callers, ensuring inquiries are addressed promptly and professionally.
• Oversee front desk operations, including maintaining security protocols, managing visitor logs, and monitoring resident emergency systems.
• Provide assistance and support to residents and families regarding administrative needs or concerns.
• Support sales-related inquires and host tours in the absence of the General Manager or Lifestyle Consultant.

Administrative Support:

• Act as the central hub for clerical files and communication on incidents, updates, and daily activities at the resort. Ensure that leadership and staff are informed and up to date while maintaining smooth day-to-day operations.
• Assist on coordinating resident move ins and move outs.
• Coordinate staff schedules and assist with onboarding new employees.
• Provide clerical assistance to the General Manager and department heads.
• Handle data entry for accounts receivable, process payments, and maintain financial records.
• Manage office supplies, mail distribution, and front desk float reconciliation.

Top Perks and Benefits:

• Competitive Benefits Package.
• A supportive and collaborative work environment.
• Complimentary meal provided during shifts.
• Opportunities for professional growth within Regency Retirement Resorts and within Cogir Real Estate (Parent Company with over 370 properties in North America).
• The chance to make a meaningful difference in the lives of seniors.

Now that you know a bit about the role and our perks and benefits, we are eager to learn more about your skills and experience. Here is what we look for.

Skills for Success:

• Proven experience in administrative or receptionist roles, preferably in a senior living, healthcare, or hospitality setting.
• a strong commitment to professionalism and confidentiality.
• Strong communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and administrative software.
• Basic accounting knowledge.
• Ability to multitask, prioritize, and maintain a professional demeanor in a fast-paced environment.
• Positive, proactive attitude and ability to work collaboratively with a team.
• Experience managing communications and incident reporting is a plus.

Salary and Hours of Work

• This is a full-time position (37.5 hrs per week) Sunday to Thursday, requiring some flexibility to include occasional evenings, weekends, and holidays to accommodate resident needs and special events.
• The salary range for this position is $48,000 - $51,000 annually, based on experience and qualifications.

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.