Odoo ERP Sales & Customer Success Specialist—Remote

Qorelis Solutions Inc.; Montreal; Hybrid; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Four weeks of vacation

Insurance plans and telemedicine

Pension fund matching

Flexible working location

Performance-based bonuses

Job summary

A leading ERP solutions provider in Montreal is looking for a Sales Representative / Customer Success professional to serve as an advisor to clients. You will analyze business processes, demonstrate Odoo ERP solutions, and manage client relationships even post-sale. The ideal candidate will have a bachelor’s degree and experience in sales, and must be proficient in both French and English. This position offers a flexible work location, significant growth opportunities, and a commitment to inclusivity.

Qualifications

• Proficiency in French and English.
• Experience in sales or customer-facing roles.
• Understanding of business processes in SMEs.

Responsibilities

• Analyze client business processes and identify challenges.
• Create tailored Odoo demonstrations for clients.
• Guide customers through subscriptions and services.
• Manage pre-sales follow-ups and ensure timelines.
• Maintain post-sales relationships for new needs.
• Document processes and configurations comprehensively.

Skills

Sales experience

Customer relationship management

Business process analysis

Communication skills

Motivation by targets

Curiosity

Education

Bachelor’s degree in Business, IT, or related field

Tools

Odoo ERP

Business software

Job description

At Qorelis Solutions, we believe in the potential of businesses of all sizes to transform their industries with the right tools. As a certifiedOdoo partner, we help SMEs and entrepreneurs optimize their processes and grow with tailored ERP solutions. If you're passionate about business process optimization and have a knack for ERP technologies, join our team and make an impact for our clients!

We are seeking a Sales Representative / Customer Successwho acts as more than just a salesperson—you will be a dedicated advisor to our clients. Your mission is to understand the unique challenges of each prospect and guide them toward the best solution.

You will engage with a diverse portfolio of clients, ranging from solo entrepreneurs to multi-layered corporations. You won’t just "sell" a product; you will diagnose needs, demonstrate the power of Odoo through personalized demos, and recommend the right Qorelis services to ensure a seamless hand-off to our Business Analysts for implementation. Even after the deal is closed, you remain a key partner, ensuring that as our clients grow, their evolving needs are always met.

Conduct strategic market prospecting within specialized industries to build a robust sales pipeline.

Mix of Inbound and self-generatedleads.

Customer relationship

Personal growth

Autonomy

Technical expertise

Key Responsibilities

• Analyze client business processes and identify their core challenges.
• Create and deliver tailored Odoo demonstrations that reflect the client's real-world environment.
• Guide customers through Odoo subscriptions and Qorelis services to find the best fit for their needs.
• Manage pre-sales follow-ups to ensure implementation timelines meet the client’s expectations.
• Maintain post-sales relationships to identify new needs, such as version upgrades or additional services.
• Maintain comprehensive functional documentation for processes and configurations.
  

Required Expertise

• Familiarity with Odoo or other ERP/business software is a significant asset.
• Proven experience in sales or customer-facing roles (B2B sales experience is a major plus).
• A solid understanding of business processes and the day-to-day reality of SMEs/PMEs.
• Bachelor’s degree in Business, IT, or a related field—or equivalent valuable professional experience.
• Proficiency in French and English.

Personal Qualities

• Excellent communication skills with the ability to build strong, authentic relationships through digital channels.
• Highly motivated by targets and a natural "hunger" for exceeding performance goals.
• Self-starter who works well independently but maintains a collaborative mindset within the team.
• Focus on high-quality output and speed rather than just "looking busy." We value and reward getting things done with excellence.
• Naturally curious person who identifies opportunities to improve processes and deliver extra value to clients.

What is amazing aboutthis job?

• Each day is unique: While we maintain the same high standard of service for all clients, every project brings new challenges and opportunities to learn.
• Direct impact: See the immediate value of your work as you equip clients with better tools to boost their performance and efficiency.
• A thriving ecosystem: Be part of the vibrant and rapidly growing Odoo community, with endless innovations to explore and connections to make with professionals worldwide.
• Long-term growth: Build your career within the Odoo ecosystem, offering opportunities to evolve without needing to switch jobs or industries.

All your business on one platform.

What we offer

We believe that every employee is essential to the success of our company and the quality of service we provide to our clients. Each role comes with significant opportunities for growth, both in terms of responsibilities and compensation, as we recognize and reward your achievements and potential.

We are committed to creating an inclusive and respectful workplace where every team member’s unique talents and personal circumstances are valued. Diversity is celebrated, and we strive to align your personal goals with the objectives of the company, fostering a collaborative and fulfilling work environment.

Flexible Work Location

Whether you prefer working remotely or coming to the office, you’ll have the freedom and flexibility to stay productive in the way that works best for you.

Time Off You Deserve

Enjoy four weeks of vacation, all public holidays, plus a day off to celebrate your birthday.

A clear salary scale with real opportunities for progression, along with performance-based bonuses.

Access to top-tier insurance plans and telemedicine services to support your health and well-being.

RRSP

We match your contributions to a pension fund, helping you plan for the future.

Personalized Support

If there’s something you need to make your workday better or more efficient, simply let us know—we’ll do our best to accommodate you.