Ocean Freight Coordinator

Stoakley-Stewart Consultants Ltd.; Montreal; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading company in the freight forwarding industry is seeking an Ocean Freight Coordinator in Montreal. This role involves providing exceptional client service, ensuring smooth logistics operations, and maintaining effective communication with clients and internal teams. The ideal candidate will thrive in a dynamic environment and contribute to logistics excellence.

Benefits

Health & Wellness Benefits

Paid Vacation

Personal Days

Career Growth

Qualifications

• Experience in 3PL or load brokering operations is an asset.
• Ability to understand and meet customer needs.

Responsibilities

• Coordinate transportation and movement of goods based on customer demands.
• Monitor and report on the performance of customers and vendors.
• Provide and track service quotations for customers.

Skills

Communication

Time Management

Problem Solving

Education

High School Diploma

Tools

Microsoft Office

Job description

Direct message the job poster from Stoakley-Stewart Consultants Ltd.

As a leader in the freight forwarding industry, this company’s successes and ingenuity are complemented by its global presence, and ultimately result in being one of the largest transportation providers in the world. Solutions, not numbers, are responsible for their success. Their commitment to develop successful solutions, which put information technologies and their vast network of resources to work for their clientele, is what has enabled this 3PL front-runner to lead the world in innovative logistics design.

Compensation

Highly competitive and comprehensive compensation package, commensurate with experience! Your exciting, fulfilling and lucrative TOTAL REWARDS plan will include the following :

• Base Salary of $45,000 to $55,000
• Health & Wellness Benefits – They care about your health
• Paid Vacation – It is important to disconnect and revitalize
• Personal Days – To help balance personal and professional commitments
• Career Growth – Your dedication will not go unnoticed and you will grow within the company

The Opportunity

Are you passionate about providing top-notch service and keeping everything on track? As an Ocean Freight Coordinator, you’ll be a key member of the operation, ensuring smooth and efficient logistics for Montreal Ocean Freight and Logistics accounts. You’ll be a go-to person for both this industry-leader’s clients and their internal teams, delivering exceptional support and keeping everyone informed and satisfied.

In this very important role, you will be empowered and entrusted to :

• Offer outstanding client service that makes this leader organization’s clients feel valued and understood.
• Monitor and report on the performance of their customers and vendors, ensuring everything runs like a well-oiled machine.
• Be a primary point of contact, answering questions, solving problems, and facilitating seamless communication between their clients and their team.

If you thrive in a dynamic environment and love the idea of being at the center of logistics excellence, we want to hear from you!

Position Description

• Coordinate transportation and movement of goods based on customer demands, including ocean, cross-border, domestic, FTL, LTL, and assist other departments when needed.
• Maintain communication via email, phone, internal TMS systems, and verbal interactions between external and internal customers.
• Ensure shipment accuracy and minimize delays.
• Provide and track service quotations for customers.
• Advise clients on transportation and payment methods, issue freight bills and invoices to brokers or customers, and ensure proper record retention and documentation.
• Track and trace vendor orders, reporting any anomalies.
• Arrange “white glove” services for customers, including unpacking, packing, and transporting sensitive equipment.
• Coordinate pickup and delivery orders with trucking companies, airlines, and / or bonded facilities.
• Maintain prompt and accurate communication with customers, external branches, and subcontractors.
• Perform light warehouse duties, such as moving pallets with a pallet jack and small boxes when required.
• Perform various other duties as needed.

Experience

Experience in 3PL, load brokering operations, or dispatch operations is an asset.

Qualifications

• General knowledge of the freight forwarding NVOCC environment.
• Ability to understand and meet customer needs and requirements, providing quality service.
• Strong verbal and written communication skills.
• Excellent time management and task prioritization skills.
• Ability to remain calm in stressful situations, work under pressure, and meet deadlines.
• Critical thinking and problem-solving skills.
• Basic knowledge of Microsoft Office products, including Excel and Word.

Education

• High School Diploma
• Transportation of Dangerous Goods certificate is an asset

Additional Information

• Job Type - Permanent, Full-Time
• Job Categories - Logistics / Distribution / Warehousing
• Manages Others - No
• Required Travel - No
• Relocation Assistance – No

Learn More About the Recruiter

Syeda Saher, SHRM-CP brings a wealth of recruiting experience to the forefront, skillfully navigating the intricacies of talent acquisition across diverse industries and functions. Her unwavering commitment to excellence infuses a personal touch into every client and candidate engagement. Through the nurturing of enduring relationships and a meticulous exploration into the core of businesses, Syeda identifies talent that not only fits the role but also seamlessly integrates into the cultural fabric of the company becoming an integral part of the organization’s success story.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to : [emailprotected]

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search / Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring / employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.

What are we known for and how do we help?

• Helping talented professionals secure new, exciting and rewarding career opportunities
• Treating each unique individual with professionalism, respect and integrity
• Meeting your distinct needs by matching you with the right corporate culture

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Distribution, Supply Chain, and Administrative

Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation, and Wholesale Import and Export

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