Nurse Consultant, Medical Office

Relevance; Lévis; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins seeks a Claims Advisor for a 12-month temporary assignment in Lévis. The role involves developing strategies for life and health insurance claims, advising clients and partners, and implementing action plans aligned with organizational goals.

Strong analytical skills and bilingual fluency in French and English are required. You will interact with diverse stakeholders, review cases, and help optimize disability management and return-to-work processes while contributing to policy

Qualifications

• Bachelor's degree in a related field is required.
• Strong communication skills in both French and English, written and spoken.
• Analytical mindset with ability to interpret data and recommendations.

Responsibilities

• Develop and implement strategies for life and health insurance claims.
• Advise clients and partners; coordinate interventions and development initiatives.
• Prepare recommendations and action plans aligned with organizational priorities.
• Diagnose issues, determine target outcomes and propose solutions.
• Coordinate with stakeholders and negotiate return-to-work terms when needed.

Skills

Strong communication skills

Analytical skills

Education

Bachelor's degree in a related field

Job description

Temporary position for 12 months.

As a claims advisor, you help develop and implement strategies for life and health insurance claims, occupational health and disability management. You advise and assist clients and partners as part of intervention and development initiatives. You recommend solutions to improve or optimize standards, policies and programs. Your projects and initiatives require extensive knowledge of your line of work. You prepare recommendations, solutions and action plans based on the organization’s objectives and priorities. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Diagnose issues, challenges and needs to determine target outcomes
• Develop and help implement objectives, solutions and action plans. Recommend changes to disability management strategies and processes
• Review files to verify medical and rehabilitation action plans. Recommend measures to help insureds recover and return to work. Carry out the coordination required to quickly obtain diagnoses and medical opinions to verify treatment plans
• Analyze data, conduct studies, make recommendations and write reports
• Handle cases requiring specialized intervention and develop strategies for them
• Negotiate return-to-work terms with clients and practitioners, including attending physicians.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Onsite

What you bring to the table

• Bachelor's degree in a related field
• A minimum of four years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients

Ambiguity, Business insight, Collaborates, Customer Focus, Differences, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Life and health insurance (FG)