Advisor, Business development and sales support

Desjardins; Quebec; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

4 weeks vacation

Pension plan

Group insurance

Telework equipment

Job summary

Desjardins is seeking a Business Development and Sales Support Advisor for a 12-month temporary position in Quebec. You will help serve and maintain business relationships with members and clients, promoting products and services through multiple channels based on client needs and your unit’s objectives.

The role emphasizes client satisfaction, reporting, and staying current with product standards. Four weeks of vacation, a defined benefit pension plan, and group insurance are among benefits;

Qualifications

• College diploma in a related field.
• Minimum of one year of relevant experience.
• Other combinations of qualifications and relevant experience may be considered.
• Knowledge of French is required.
• Action oriented, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning.

Responsibilities

• Establish a consulting relationship by identifying current or potential needs and promoting customer retention.
• Advise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction.
• Analyze and respond to customer needs, process requests and ensure the required follow-ups.
• Collect, gather and analyze information, write reports and recommendations.
• Keep abreast of new developments related to standards, products or services in your field of activity.

Skills

Action oriented

Customer Focus

Drive results

Interpersonal Savvy

Nimble learning

French language

Education

College diploma in a related field

Job description

Temporary position for 12 months.

Should the temporary position become permanent, the selected candidate will then have the opportunity to obtain the position on a permanent basis.

As an Business development and sales support Advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices. You help build and maintain business relationships with members and clients. You drive results by reviewing information requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Establish a consulting relationship by identifying current or potential needs and promoting customer retention. Advise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction
• Analyze and respond to customer needs, process requests and ensure the required follow-ups
• Collect, gather and analyze information, write reports and recommendations
• Keep abreast of new developments related to standards, products or services in your field of activity

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• College diploma in a related field
• A minimum of one year of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
  Action oriented, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

FCDQ-MTL-SEPB 575 Garde de valeurs-Gestion privée (00008) (2015-01-01 - )

Job Family

Member/client sales and service (FG)

Unposting Date

2026-09-8