Nurse Case Manager, Primary Care

Government of Northwest Territories; Yellowknife; On-site; CAD 85,000 - 120,000; Full time

Job summary

The Northwest Territories Health and Social Services Authority (NTHSSA) Yellowknife Region is hiring a Nurse Case Manager for a 1-year term. You will coordinate complex care journeys, advocate for patients, and collaborate with physicians, nurses, and other providers within the Integrated Care Team at the Yellowknife Primary Care site.

Responsibilities include managing travel care for high-risk patients, overseeing panel care and preventive screenings, and supporting culturally safe care

Qualifications

• Nursing Degree required and two years of recent nursing experience in ER, Community Health Centre, or Public Health Unit.
• Equivalent combinations of education and experience will be considered.

Responsibilities

• Care coordination for high-risk or complex patients, including travel coordination.
• Panel management for acute and chronic care needs and preventive screenings.
• Advocate for patients and liaise with families and the multidisciplinary team.

Skills

Nursing process

Interdisciplinary collaboration

Patient advocacy

Public health knowledge

Cultural safety

Education

Nursing degree

Tools

ECG equipment

Peripheral IV pumps

Vital signs monitors

Job description

Department: Northwest Territories Health and Social Services Authority

Northwest Territories Health and Social Services Authority - Yellowknife Region (NTHSSA) is one of eight health and social services authorities established by the Department of Health and Social Services in the Government of the Northwest Territories.

NTHSSA - Yellowknife Region delivers and administers Population Health, Primary Health Care and Social Services programs in the communities of Dettah, Fort Resolution, Lutselk'e, Ndilo and Yellowknife.

Our mission is to work with people to optimize wellbeing through the provision of collaborative and culturally appropriate health and social services.

Job Information

We are looking for someone who would be interested in a 1-year term position.

The Nurse Case Manager is a new, pivotal role within our Integrated Care Team (ICT) at the Yellowknife Primary Care site. As part of an innovative pilot project, you will be at the forefront of transforming patient care delivery by coordinating complex healthcare journeys and acting as a dedicated advocate for patients across the lifespan.

• Care Coordination: Manage and coordinate amalgamated patient travel care and interdisciplinary services for high-risk or complex patients.
• Panel Management: Proactively manage acute and chronic care needs for team-paneled patients, including health maintenance and preventative screenings (e.g., cancer and diabetes screening).
• Patient Advocacy: Act as a liaison between patients, families, and the multidisciplinary team to ensure holistic, culturally safe care.
• Collaborative Practice: Work closely with physicians, nurse practitioners, and other healthcare providers to establish best practices for the primary care clinic.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of and an ability to apply and assess the nursing process (assessment, planning, implementation, and evaluation) and current nursing practice (including public health) to ensure that the patients' diverse physical, emotional, psychosocial, cultural, spiritual, and educational needs are met.
• Knowledge of biological, physical, and behavioral sciences in order to recognize interpret and prioritize findings and determine and implement a plan of action based on accepted standards of practice.
• Knowledge of and an ability to network with resources within and outside the NTHSSA (i.e. Social Services, Public Health, Mental Health etc.) in order to ensure support of patients and their families.
• Knowledge regarding the importance of confidentiality and ability to keep personal and medical information private and confidential at all times. Knowledge of best practices in primary health care.
• Ability to operate and/or use standard medical equipment (such as but not limited to - ECG, peripheral IV pumps and lines, stretchers, thermometers, sphygmomanometer, blood glucose monitors, sharps, pulse oximeter, etc.).
• Ability to educate patients and their families on self-care methods and techniques.
• Ability to understand and recognize the cultural, social, and political realities in the NWT. Ability to recognize the impacts of colonization and residential schools on Indigenous health outcomes and the way health and social services are delivered.
• Ability and willingness to engage in self-reflection to learn about personal biases and assumptions. Ability to facilitate creative problem solving using a situational approach incorporating conceptual, analytical, interpretive, evaluative, intuitive, and constructive thinking skills

Typically, the above qualifications would be attained by:

• The successful completion of a Nursing Degree, and two (2) years of recent nursing experience in an ER setting or within a Community Health Centre or Public Health Unit
• Equivalent combinations of education and experience will be considered. (Without 2-years of nursing experience in an ER, Community Health Centre or Public Health Unit setting then you must have 4-years of work experience as a Registered Nurse.)

GNWT Inquiries

Inquiries Only:

• Health Recruitment
• Department of Finance
• Government of the Northwest Territories
• YELLOWKNIFE CENTRE 5TH FLOOR
• BOX 1320 YELLOWKNIFE NT X1A 2L9
• Tel [phone] Extension 14106
• Fax[phone]
• [e-mail]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.