Program Assistant - Public Health

gov; Inuvik; On-site; CAD 67,000 - 81,000; Full time

Job summary

The Northwest Territories Health and Social Services Authority (NTHSSA) invites applications for the Program Assistant, Public Health IPAPH). Based in Inuvik, you will be part of the integrated health care team, providing dedicated support to the reception or ICT and coordinating administrative duties to ensure residents have access to timely, professional health services.

Key responsibilities include maintaining electronic health records, upholding safety and privacy standards, and

Qualifications

• Completion of high school/secondary school diploma (grade 12).
• Medical Office Assistant diploma preferred.
• 1 year experience in a medical/healthcare facility as a clinic/program assistant with Medical Terminology course.

Responsibilities

• Provide reception and administrative support to the health clinic team.
• Coordinate and manage administrative duties to ensure timely access to health services for Beaufort Delta Region residents.
• Maintain and utilize electronic health records with accuracy and confidentiality.
• Support infection control, safety and quality standards within the clinic environment.

Skills

Office administration

Records management

Quality and safety standards

Organizational skills

Interpersonal skills

Electronic Health Records

Tracking system

Conflict defusing

Time management

Cultural awareness

Education

High school diploma

Medical Office Assistant diploma

Medical Terminology course

1 year healthcare facility experience

Tools

EMR system

Job description

Department: Northwest Territories Health and Social Services Authority

This job opening is limited to residents living within 25 kilometresof Inuvik, NT.

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

SCOPE

The Program Assistant, Public Health IPAPH), is a member of the integrated health care team with Public Health Clinic. The incumbent is responsible for providing dedicated support to the reception team and/or a designated integrated Care Team (ICT) in the coordination and management of administrative duties to ensure Beaufort Delta Region (BDR) residents have access to timely, professional and sustainable health services required to maintain optimal health.

KNOWLEDGE, SKILL AND ABILITIES

• Knowledge of standard office administration protocols, procedures, and best practices.
• Knowledge of medical records and the ability to learn records management and to use an electronic medical record system.
• Knowledge of the application and maintenance of quality, safety, and infection control standards.
• Organizational and attention to detail skills to administer the multitude of activities required to ensure clients are served in a respectful, confidential and timely manner.
• Interpersonal skills required to communicate with people of diverse cultures and backgrounds, medical backgrounds, and other professional practitioners.
• Ability to perform computer-based tasks and utilize the electronic health record system, including accessing and reading charts/provider notes for basic information to respond to client's inquiries/requests; entering notes in records; and performing complex scanning and linking of documents to health records.
• Ability to develop and monitor a system for tracking the status of various actions and correspondence.
• Ability to defuse conflict when dealing with irate/upset clients in an effective and professional manner.
• Ability to apply organizational and time management skills to facilitate the multitude of activities to ensure patients are seen in a timely manner.
• Ability to understand recognize the cultural, social, and political realities in the Northwest Territories.
• Ability to acquire knowledge to recognize the impacts of colonization and residential schools on Indigenous health outcomes and the way health and social services is delivered.
• Ability to commit to actively upholding and consistently practicing personal diversity, inclusion, and cultural awareness, as well as safety and sensitivity approaches in the workplace.

Typically, the above qualifications would be attained by:

• Completion of high school/secondary school diploma program (grade 12) and
• Completion of a Medical Office Assistant diploma program or
• Having at least one (1) year experience in a medical or health care facility as a clinic/program assistant along with successful completion of a Medical Terminology Course.

Equivalent combinations of education and experience will be considered.

Additional Requirements

Proof of immunization in keeping with current public health practices.

Within the Inuvik Region, this position must be able to acquire, within a reasonable time frame and remain current in, mandatory certifications specific to the role and working environment as outlined in their orientation.This includes, but is not limited to:

Fire Safety Training

WHMIS

Nonviolent Crisis Intervention

Privacy and Confidential training

Infection, Prevention and Control (IPAC) training

Training as required to meet Accreditation Canada standards.

GNWT Inquiries

Inquiries Only:

Inuvik HR Client Service Centre
Department of Finance
Government of the Northwest Territories
1st FLOOR ALEX MOSES GREENLAND BUILDING
BOX 1869
INUVIK, NT X0E 0T0
Tel [phone] Ext 15644
Fax [phone]
[e-mail]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Criminal Records Check

Candidates must provide a satisfactory criminal record check.Failure to provide a satisfactory check may deem you disqualified from the competition.

Immunization Status

The successful candidate will be required to obtain proof of current up-to-date immunization status.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis. For a full list of equivalencies that will be considered for this role, please contact human resources.

Job Opening Information

Job Opening ID #28417

Closing Date: Thursday, October 22, 2026 - 23:59, MountainTime

Salary Information

The salary for this position starts at $37.90 per hour (approximately $73,905.. per annum) plus an annual Northern Allowance of $14,304.