Nordic Cashier

Priority Dispatch Corp.; Courtenay; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Season pass for employee and family

Health and dental benefits

5% RRSP matching

Referral bonuses

Winter shuttle service

Resort discounts

Job summary

Mount Washington Alpine Resort is seeking a personable Raven Cashier for the Nordic Centre at Raven Lodge. You will greet guests, process purchases, rentals, and tickets, and help guests plan their mountain experiences.

The role requires friendly service, multitasking across POS, phones, and emails, and contributing to a welcoming lodge atmosphere. The position offers flexibility (full-time and part-time) with seasonal shifts, safety procedures, and opportunities to grow with the team.

Qualifications

• Experience in cashiering or retail customer service is preferred.
• Ability to multitask in a fast-paced environment.
• Strong communication and friendly professional attitude.

Responsibilities

• Greet guests and process purchases including Nordic tickets, rentals, merchandise, lessons, and tours.
• Match guests with suitable lessons and activities.
• Upsell packages and products with enthusiasm.
• Answer phones and emails professionally and efficiently.

Skills

Cashier experience

Customer service

Multitasking

Communication

Tools

POS system

Cash handling

Phone & email

Job description

Job Title: Raven CashierLocation: In Person at Raven Lodge, Comox ValleyPosition: Full-time & part-timeReports to: Supervisor, Nordic Indoor OperationsAbout Mount WashingtonAt Mount Washington Alpine Resort, we’re more than a workplace. We’re a mountain community brought together by a shared love of adventure, the outdoors and creating unforgettable experiences. Guided by our vision of Adventure with Purpose, we put people first, look out for one another and have plenty of fun along the way. Our values of Passion, People First, Accountability, Teamwork, Fun and Resilience shape everything we do. If you’re ready to bring your energy, embrace the mountain lifestyle and help create a place where both our team and guests can thrive, there’s a place for you here.What We OfferSupportive team environment with mentoring and training.Opportunities for career growth and certification support.Modern tools and technology.A FREE Seasons Pass for you, and family passesHealth and Dental benefits5% RRSP matchingBonuses for referring new staffDaily staff shuttle bus, during winter season December to April, from town and the base for easy transportationResort discounts, including retail, rentals, lessons, and foodAccess to pro deals and other ski resort reciprocal ticket dealsJob SummaryAre you a people person with a knack for multitasking and a love for mountain life? As a Raven Cashier, you’ll be the friendly face that welcomes guests to the Nordic Centre and helps them gear up for their snowy adventures. Whether it’s selling trail passes, booking lessons, or recommending the perfect toque from our retail shelves, you’ll be the go-to expert for all things Nordic. You’ll juggle phones, emails, and POS systems like a pro—all while keeping the vibe upbeat and the lodge running smoothly.Key Responsibilities:Greeting guests warmly and assist with purchases including Nordic tickets, rentals, merchandise, lessons, and tours.Match guests with the right lessons and activities based on their skill level and interests.Upsell packages and products by sharing your knowledge and enthusiasm.Answer phones and emails professionally and efficiently.Dispense tickets, vouchers, and rental forms with accuracy.Operate the POS system and handle cash transactions with precision.Balance tills and complete daily cash procedures.Keep track of retail stock and notify supervisors when supplies are running low.Keep the retail area tidy, well-stocked, and visually appealing.Participate in product knowledge sessions to stay up-to-date on merchandise and lesson availability.Help with general lodge upkeep including cleaning, filing, and light maintenance.Be a source of resort info—know your way around the Nordic trail network, Biathlon Range, Tube Park, and Alpine area.Be ready to switch roles or locations depending on guest volume and weather.Support other areas of the resort, including outdoor operations, when needed.Help ensure the safety and security of Raven Lodge by following all safety procedures.Qualifications:Previous cashier or customer service experience is a bonus.Strong communication skills and a friendly, professional attitude.Ability to multitask in a fast-paced environment.Comfortable sitting or standing for extended periods.Physically capable of light lifting and repetitive motions.Serving It Right and Food Safe certifications are assets.POS and WHMIS experience are also great to have.Must be a team player who can work independently when needed.Schedule flexibility is a big plus—especially during holidays and busy weekends.Willingness to assist in other departments like Rentals, Retail, or Outdoor Ops.Resort ConditionsWorking at a Winter Resort means no two days are the same—and that's part of the adventure! You’ll get to experience a variety of unique locations, from cozy lodges to scenic mountain-top venues only accessible by chairlift. Be prepared to embrace the elements; whether it's bluebird skies, fresh snowfall, or the infamous coastal rain. Expect to navigate multi-level lodges, steep stairways, and outdoor areas where the terrain can be sloped, snowy, or slippery, so good footwear is essential, indoors and out. Walking through large, icy parking lots is also part of the daily journey. If you love fresh air, stunning views, and a workplace that keeps you on your toes, this is the spot for you!How to Apply: Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for the position at Mt. Washington Alpine Resort.Mt. Washington is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.