Remote NOC Analyst I - Evening Shift

VC3, Inc.; Montreal; Remote; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Well-being

Growth opportunities

People-first culture

Transparent leadership

Job summary

VC3, Inc. in Canada is seeking a NOC Analyst I to join our Network Operations Center. You will monitor network and system performance, troubleshoot issues, and assist with deployments, ensuring uptime and reliability.

This entry-level role offers growth opportunities, a Monday–Friday schedule with hours near 6pm–3am EST, and collaboration across teams. You will document changes, handle on-call rotations, and contribute to SLAs.

Qualifications

• Associate's degree in Computer Science or related field, or equivalent work experience.
• Experience with network and system monitoring tools; ConnectWise, OpenDNS, Kaseya VSA, and PRTG a plus.
• Knowledge of TCP/IP, routing and switching; Windows and Linux basics.
• Strong analytical, problem-solving and communication skills.

Responsibilities

• Monitor network and system performance using monitoring tools.
• Identify and troubleshoot issues, escalating as needed.
• Perform basic configurations and deployments.
• Document network and system configurations and changes accurately.
• Collaborate with cross-functional teams to resolve issues.
• Respond to alerts and notify stakeholders promptly.
• Participate in on-call rotation and after-hours incidents.

Skills

Analytical skills

Communication

Teamwork

Independent work

Education

Associate's degree or equivalent

Tools

ConnectWise

OpenDNS

Kaseya VSA

PRTG

Job description

VC3, Inc. in Canada is seeking a NOC Analyst I to join our Network Operations Center. You will monitor network and system performance, troubleshoot issues, and assist with deployments, ensuring uptime and reliability.

This entry-level role offers growth opportunities, a Monday–Friday schedule with hours near 6pm–3am EST, and collaboration across teams. You will document changes, handle on-call rotations, and contribute to SLAs.