Night-Shift Customer Experience Specialist

reimaginedcareers; Toronto; On-site; CAD 22,000 - 30,000; Full time

Job summary

Reimagined Parking at Maple Leaf Square in Toronto is seeking a Customer Service Representative (CSR) to deliver exceptional service to monthly parking customers, transient guests, and internal stakeholders. You will manage high-volume written and phone-based requests with accuracy and professionalism.

The ideal candidate thrives in a fast-paced environment, shows strong attention to detail, and represents the brand positively in every interaction.

Qualifications

• Experience handling high-volume customer inquiries is a plus.
• Strong communication skills and professionalism in all interactions.

Responsibilities

• Deliver exceptional service to monthly parking customers, transient guests, and internal stakeholders.
• Manage high-volume written and phone-based transaction requests with accuracy.
• Act as a brand ambassador in every interaction.

Skills

Customer service

Attention to detail

Job description

Reimagined Parking at Maple Leaf Square in Toronto is seeking a Customer Service Representative (CSR) to deliver exceptional service to monthly parking customers, transient guests, and internal stakeholders. You will manage high-volume written and phone-based requests with accuracy and professionalism.

The ideal candidate thrives in a fast-paced environment, shows strong attention to detail, and represents the brand positively in every interaction.