Night-Shift Automotive Service Advisor - Richmond Hill

PAG Direct; Richmond Hill; On-site; CAD 45,000 - 95,000; Full time

Benefits offered by this job

Newly renovated facility

Education Assistance Program

Manufacturer learning opportunities

Employee discounts on products and/or

Employee Referral Program

Proactive management

Job summary

PAG Direct is hiring a 6-month contract Service Advisor - Night Shift for the Richmond Hill Toyota team in Richmond Hill, Ontario. The role focuses on delivering customer-first service, resolving issues, and ensuring quality repairs during night hours.

Candidates should have 1-3 years in automotive service, a valid driver's license, strong communication, and the ability to work in a fast-paced environment. The position offers a base salary of $45,000 with night shift premium and potential

Qualifications

• Customer service experience in automotive or dealership environments.
• Valid driver’s license with clean abstract.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Provide customer-first service and negotiate win-win outcomes.
• Assist customers to understand their service needs and explain options.
• Use Reynolds and Reynolds system to process vehicle information and work orders.
• Maintain accuracy and attention to detail during busy shifts.

Skills

Customer service

Communication skills

Sales negotiation

Computer basics

Driver's license

Tools

Reynolds and Reynolds

Job description

PAG Direct is hiring a 6-month contract Service Advisor - Night Shift for the Richmond Hill Toyota team in Richmond Hill, Ontario. The role focuses on delivering customer-first service, resolving issues, and ensuring quality repairs during night hours.

Candidates should have 1-3 years in automotive service, a valid driver's license, strong communication, and the ability to work in a fast-paced environment. The position offers a base salary of $45,000 with night shift premium and potential