Night Clerk

go2HR; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Night Clerk to join their Guest Services Team at a beautiful resort. This permanent full-time position involves overseeing overnight operations and ensuring guest satisfaction during the night shift. The ideal candidate will possess excellent communication skills and a strong customer service background, ready to tackle various situations with professionalism. Enjoy competitive pay and a comprehensive benefits package while being part of a company that values community and environmental initiatives. If you're a night owl looking for a rewarding role in the hospitality industry, this opportunity is perfect for you.

Benefits

Competitive hourly wage

Prestige Benefits Package

Retirement savings contributions

Restaurant and hotel discounts

Qualifications

• Customer service experience is essential for this role.
• Front desk experience is preferred but not mandatory.

Responsibilities

• Overnight operations from 11 PM to 7 AM.
• Assist with all aspects of guest services.

Skills

Excellent communication skills

Customer service experience

Ability to work night shifts

Education

Basic First Aid certification

Job description

• Open to International applicants with valid Canadian Work permits: Yes

We are looking for an awesome night owl! Join us at the Prestige Lakeside Resort in Nelson, BC as a permanent full-time Night Clerk.

The Night Clerk is a key member of our Guest Services Team. The Night Clerk is responsible for the overnight operations of the resort from 11 PM to 7 AM, as well as assisting with all aspects of guest services, including security and safety procedures.

The successful candidate will have a professional appearance and demeanor and be able to deal with a wide variety of people and situations.

Who are we?

We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company values.

What is in it for you?

1. Be a part of a company that wants to make a difference in BC communities (visit our website to read about our love for JoeAnna’s House and our Go Green Program)
2. Competitive hourly wage ($18 per hour)
3. Prestige Benefits Package
4. Retirement savings contributions upon enrollment
5. Restaurant and hotel discounts

Responsibilities & Qualifications

What does an ideal candidate look like?

1. Excellent communication skills
2. Customer service experience is required
3. Front desk experience is preferred; however we are open to train the right person
4. Must be willing to get Basic First Aid
5. Able to work from 11pm to 7am
6. Must be legally entitled to work in Canada