Remote Warranty Clerk (Go Auto)

Go Auto; Edmonton; Remote; CAD 45,000 - 70,000; Full time

Job summary

An expanding dealership group is seeking a Warranty Administrator to join their dynamic team. This role involves managing warranty repair orders, processing claims, and ensuring compliance with manufacturer criteria. The ideal candidate will possess strong time management skills and a friendly demeanor, with a background in warranty administration or mechanical knowledge being a plus. Enjoy industry-leading pay, comprehensive benefits, and opportunities for growth in a supportive and engaging work environment. If you're ready to make an impact, this is the perfect opportunity for you.

Benefits

Employee Investment Program

Three weeks vacation after first year

Health & Dental benefits

Comprehensive in-house training

Endless opportunities for growth

Qualifications

• Experience as a Warranty Administrator in a dealership is an asset.
• Strong time management skills and a friendly personality are essential.

Responsibilities

• Process warranty claims and maintain warranty receivable schedules.
• Review and distribute product recalls and perform quarterly audits.

Skills

Time Management

Warranty Administration

Mechanical Knowledge

CDK Experience

Customer Service

Job description

Job Description

Go Auto is an expanding dealership group that offers its Warranty Administrator best-in-class training, competitive pay plans, and clear advancement opportunities.

A Warranty Administrator will be primarily responsible for opening & closing warranty repair orders through CDK. Your duties will include:

1. Process warranty claims in a timely manner as each repair order is closed.
2. Review and process all claims, including returned, rejected, adjusted, and warranty claims.
3. Track each claim until its final resolution.
4. Maintain warranty receivable schedules and reconcile credit memos daily.
5. Review and distribute product recalls to staff.
6. Review repair orders for proper documentation and verify that manufacturer criteria are met.
7. Reconcile all warranty receivables and work with the accounting department to make adjustments.
8. Perform quarterly audits.
9. Other duties as assigned.

What you bring to the table:

• Outgoing, friendly personality with the ability to find common ground with anyone.
• Strong time management skills.
• Warranty Administrator experience in a dealership is an asset.
• Mechanical knowledge as a prior service advisor or technician is an asset.
• CDK experience? Amazing!
• Triple points for Hyundai/Kia experience!

Does this sound like you? Join Go Auto today!

What’s in it for you:

• Industry Leading Pay: This is an incredible salary position, Monday to Friday!
• A Culture that Fits: You’re a rock star, we know. We’re rock stars, too. That’s why you’ll fit in perfectly here.
• Employee Investment Program: We invest in you! We offer an employee investment program that guarantees a 10% return every year (max of 16%) based on Go Auto profits.
• Vacation: Need a trip to Margaritaville? Say hi to Jimmy for us! Enjoy three weeks of vacation time after your first year! After five years, you receive four weeks, and after ten years, five weeks.
• Health & Dental: Comprehensive benefits such as health care, dental, and a health spending account.
• Training & Development: Always learn and grow! Go Auto University offers top in-house training.
• Opportunity: The limit? Sorry, never heard of it. Grow and succeed with endless opportunities.

Don’t miss out on this amazing opportunity!

If you’d love to become a part of the Go Auto family, apply online today at GoAuto.ca!