Night Auditor & Front Desk Specialist

Brewster Inc.; Mount Royal; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Join an inclusive, global team and be‑

Free access to Pursuit attractions and

50% off for friends

Discounts on hotel stays, dining and

Job summary

Pursuit Night Auditor position oversees overnight operations from 11:00 PM to 7:00 AM, balancing transactions, posting room charges, and preparing accurate reports while delivering attentive guest service and safety.

This full-time role requires a strong work ethic, attention to detail, and the ability to work solo or with a team. The role starts at $19.00/hour with opportunities to master Maestro PMS and support night audit tasks in a fast-paced Montreal hospitality environment.

Qualifications

• Previous Front Desk or Night Auditor experience strongly preferred.
• Work ethic and commitment to the team and guest is key.
• Able to work solo or as part of a larger team.
• Committed to Safety First and high cleaning & sanitizing standards.
• Able to manage multiple tasks in a fast-paced environment.
• Anticipate guest needs with a calm demeanor.

Responsibilities

• Process telephone calls.
• Process overnight arrivals and departures.
• Register arriving guests and assign rooms.
• Process guest departures, calculate charges and receive payment.
• Take, cancel, and change room reservations.
• Resolve minor guest complaints; refer major issues to Front Office Manager or Supervisor.
• Balance cash and complete balance sheets, cash reports and related forms.
• Complete night audit and reports via Maestro PMS.
• Provide information on hotel facilities and local points of interest.
• Arrange services for guests with special needs.
• Share room status and special guest information with other departments.
• Learn Emergency Response Manual and Night Audit procedures.
• Perform related Front Desk duties as directed by Supervisor.

Skills

Night Auditor experience

Customer service

Safety and security

Conflict resolution

Attention to detail

Teamwork

Multitasking

Job description

Pursuit Night Auditor position oversees overnight operations from 11:00 PM to 7:00 AM, balancing transactions, posting room charges, and preparing accurate reports while delivering attentive guest service and safety.

This full-time role requires a strong work ethic, attention to detail, and the ability to work solo or with a team. The role starts at $19.00/hour with opportunities to master Maestro PMS and support night audit tasks in a fast-paced Montreal hospitality environment.