Night Auditor: Elevate Guest Experience & Overnight Ops

Ontario Trillium Foundation; Whistler; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

40% off meals

Free coffee and tea

Training for advancement

Facilities access

Competitive compensation

Accommodation discount

Medical and dental

Staff discounts on local activities

Staff housing

Pay scale increases

Development opportunities

Job summary

Whistler Village Inn and Suites in British Columbia invites you to join our fast-paced hospitality team as a Night Audit Agent. You will ensure accurate front desk operations and guest service during the night shift, balancing transactions and supporting guests with a friendly attitude.

We value detail-oriented professionals who thrive in a dynamic environment and are seeking personal and career growth within our award-winning hotel.

Qualifications

• Night audit role requiring customer-focused approach.
• Ability to work in a fast-paced hospitality environment.
• Commitment to accuracy in financial transactions and records.

Responsibilities

• Take reservations via telephone and register guests upon their arrival
• Use and maintain database of vacancies, reservations and room assignments
• Understand room locations, types of rooms available, and room rates
• Balance hotel transactions, printing reports for management
• Respond to guest inquiries, problem solve and give recommendations
• Process guest check ins and checkouts and handle monetary transactions
• Perform other duties as assigned, hotel security rounds

Skills

Customer service

Attention to detail

Time management

Job description

Whistler Village Inn and Suites in British Columbia invites you to join our fast-paced hospitality team as a Night Audit Agent. You will ensure accurate front desk operations and guest service during the night shift, balancing transactions and supporting guests with a friendly attitude.

We value detail-oriented professionals who thrive in a dynamic environment and are seeking personal and career growth within our award-winning hotel.