Night Auditor

Canad Inns; Winnipeg; On-site; CAD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Employee discounts (meals, room rates)

Educational scholarships

Staff events and contests

Job summary

Canad Inns in Winnipeg is seeking energetic individuals to join our guest services team. The role requires open availability for evening and night shifts to support guests in a fast-paced environment and deliver exceptional experiences. You will handle front desk duties, process payments, and resolve inquiries with empathy.

We value reliability and clear communication. Benefits include employee discounts, scholarships, and staff events to foster a collaborative, welcoming workplace culture.

Qualifications

• Previous experience in hospitality or a customer-focused environment preferred.
• Strong attention to detail and accuracy.
• Ability to work independently and prioritize tasks.
• Excellent communication and guest service skills.

Responsibilities

• Reviewing and balancing daily financial transactions.
• Ensuring all revenue is posted accurately.
• Complete daily reconciliations.
• Operate a cash register and payment processes.
• Resolve guest problems with empathy and follow through.
• Maximize guest satisfaction by following detailed guest instructions.
• All other duties as required.

Skills

Customer service

Attention to detail

Communication skills

Independent worker

Job description

We are currently seeking passionate individuals who thrive in a fast-paced environment and have a strong commitment to delivering exceptional customer experiences. As part of the role, openavailability for evening and night shifts is required, and we truly appreciate the flexibility and dedication this brings to our guest experience.

Responsibilities:

• Reviewing and balancing daily financial transactions.
• Ensuring all revenue is posted efficiently and accurately.
• Complete daily reconciliations.
• Operate a cash register and all processes of payment.
• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
• Maximizes customer satisfaction by executing detailed instructions for all guests and potential guests.
• All other duties as required.

Qualifications:

• Previous experience in the hospitality industry or a similar customer-focused environment is preferred.
• Strong attention to detail and accuracy.
• Ability to work independently and prioritize tasks effectively.
• Strong communication and customer service skills.

Our benefits to support your success:

• Employee Canadvantage Rewards Program.
• Employee Discounts, including meal, room rates, and more!
• Educational Scholarships and financial assistance.
• Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws and more!

About Canad Inns:

Canad Inns is Manitoba's premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team.
Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company.

We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards.

Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.