Night Auditor

Socket.dev; Victoria; On-site; CAD 30,000 - 39,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Coast Hotels is seeking a Night Auditor to serve as the senior on the overnight shift and act as Duty Manager. The role focuses on anticipating guest needs and delivering friendly, efficient service while maintaining high standards and completing the Night Audit.

Responsibilities include nightly reservations, guest check-ins/outs, daily revenue reports, and coordination with accounting. A hospitality background and Excel skills are required; overtime and weekend work are expected.

Qualifications

• Completion of Secondary School
• Degree/Diploma in Hospitality preferred or Hospitality industry courses in Hotel Management
• Minimum 3 years Front Desk experience
• Rooms Forecasting and/or Budgeting an asset
• Understanding of Yield and Revenue Management an asset
• Proficiency in excel worksheet application
• Demonstrates superior customer service skills
• Exemplifies Coast’s core values and enjoys working in a culture of accountability
• Able to work overnight shifts including those on weekends and holidays

Responsibilities

• Maintains an inventory of vacancies, reservations and room assignments
• Registers arriving guests and assigns rooms
• Presents statements of charges to departing guests and receive payment
• Compiles and checks daily record sheets, guest accounts, receipts and vouchers using computerized systems
• Daily accounting data entry and reconciliation
• Runs all Night Audit reports and reports any discrepancies to Front Office Manager, General Manager and Accounting office
• Posts any late charges not posted on previous shift
• Completes Food & Beverage Audit, keys in journal entries
• Completes credit card and city ledger sequence
• Coordinates and completes back-upRuns night audit sequence
• Delivers audit materials to Accounting Office
• Completes daily sales & labour report
• Completes gratuities porterage distribution report on a daily basis
• Completes daily room pick up & forecast reports
• Other duties as required

Skills

Front Desk experience

Excel proficiency

Overnight shifts

Hospitality knowledge

Yield management

Accountability

Education

Secondary School

Hospitality degree or diploma

Tools

Excel

Job description

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.

The Night Auditor is the senior position during the overnight shift and performs as the Duty Manager. The role will contribute to the overall success of the hotel by anticipating guest needs and providing friendly, efficient, and superior customer service during all guest interactions. The position is responsible for maintaining a positive work environment at the hotel while maintaining high internal & external guest service standards as well as the completion of the Night Audit.

Responsibilities:

• Maintains an inventory of vacancies, reservations and room assignments
• Registers arriving guests and assigns rooms
• Presents statements of charges to departing guests and receive payment
• Compiles and checks daily record sheets, guest accounts, receipts and vouchers using computerized systems
• Daily accounting data entry and reconciliation
• Runs all Night Audit reports and reports any discrepancies to Front Office Manager, General Manager and Accounting office
• Posts any late charges not posted on previous shift
• Completes Food & Beverage Audit, keys in journal entries
• Completes credit card and city ledger sequence
• Coordinates and completes back-upRuns night audit sequence
• Delivers audit materials to Accounting Office
• Completes daily sales & labour report
• Completes gratuities porterage distribution report on a daily basis
• Completes daily room pick up & forecast reports
• Other duties as required

Skills/Knowledge/Experience:

• Completion of Secondary School
• Degree/Diploma in Hospitality preferred or Hospitality industry courses in Hotel Management
• Minimum 3 years Front Desk experience
• Rooms Forecasting and/or Budgeting an asset
• Understanding of Yield and Revenue Management an asset
• Proficiency in excel worksheet application
• Demonstrates superior customer service skills
• Exemplifies Coast’s core values and enjoys working in a culture of accountability
• Able to work overnight shifts including those on weekends and holidays

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities& more!

Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.

If you require accommodation during the hiring process, please let us know.

Coast Hotels would like to thank all interested applicants Only those selected for an interview will be contacted

NO PLACE LIKE COAST !