Night Auditor

Embassy Suites by Hilton Toronto Airport; Toronto; On-site; CAD 30,000 - 33,000; Full time

Benefits offered by this job

Employee Social Events

Worldwide Hotel Discounts at Hilton

Employee Referral incentive

Discounts on 500+ brands

Job summary

Embassy Suites by Hilton Toronto Airport is seeking a Night Auditor for a full-time, weekend- and public-holiday–required role at our Toronto property. You will balance revenues, support nightly accounting, and assist in guest services while coordinating with hotel departments.

The ideal candidate has a High School diploma, some customer service experience, and fluent English; physical ability to lift up to 50 pounds is required. Join a team offering social events and hotel-wide discounts.

Qualifications

• High School diploma or equivalent; some customer service experience preferred.
• Must speak fluent English.
• Able to handle financial records and reports.
• Physical ability to carry items up to 50 pounds.

Responsibilities

• Balance and audit room revenue, food & beverage revenue, and telephone revenue; prepare daily revenue reports.
• Balance and audit all room and tax charges, cashier reports, and guest/house accounts.
• Prepare and transmit daily management and accounting reports and supporting documents; produce tracking and market reports.
• Communicate with other hotel departments to resolve accounting discrepancies and request/provide information.
• Act as hotel system liaison during night hours; open tickets with Opera or System Support if issues occur.

Skills

Fluent English

Customer service experience

Education

High School diploma or equivalent

Job description

Embassy Suites by Hilton Toronto Airport, Toronto, ON, CA

2 days ago Requisition ID: 4655

Salary Range: $22.48 To $24.98 Hourly

About Easton’s Group of Hotels

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 22 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

Easton’s team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

About the Hotel

Embassy Suites by Hilton Toronto Airport is a 255-room full-service hotel, owned and operated by Easton's Group of Hotels. Located near to the Toronto Pearson airport, it features a restaurant and bar with over 1000 square feet of banquet space.

• Employee Social Events
• Worldwide Hotel Discounts at Hilton Hotels.
• Employee Referral incentive
• Discounts on 500+ brands for being Easton’s team member.

Embassy Suites by Hilton Toronto Airport is looking for someone with Night Auditor experience in the Hospitality industry, friendly & focused to join our team! Please note it is a Full-time position. Mandatory Weekend and public holiday availability.

NIGHT AUDITOR: job overview

Accurately balances all hotel income and expenses for the 24-hour hotel operating period.

Duties and Responsibilities

• Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
• Balance and audit for accuracy of all room and tax charges, cashier’s reports, and guest and house accounts.
• Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking reports, market segmentation reports, food and beverage revenue report, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses.
• Communicates with other hotel departments as necessary to resolve accounting

discrepancies and to request or provide information.

• Act as hotel system liaison during night hours. Call in and open tickets with Opera, or System Support during overnight hours if a system fails or issues occur.
• Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
• Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.
• Promote teamwork and quality service through daily communications and coordination with other departments.
• Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS

• High School diploma or equivalent plus some customer service experience. Some college is preferred. Must speak fluent English.
• This job requires the ability to perform the following:
• Carrying or lifting items weighing up to 50 pounds
• Handling objects, products, and computer equipment.
• Other:
• Reading and writing abilities are utilized often when compiling departmental records, or guest registration and reservation information.
• Basic mathematical skills are used frequently.
• Basic computer skills are used to enter and collect data, and to report systems problems or issues with financial systems in the hotel.

Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.