Night Auditor

Accent Inns Inc.; Kelowna; Vor Ort; CAD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Free hotel nights

Discounts for friends & family

Scholarships

Gift cards

Employee discounts

Tuition assistance

Zusammenfassung

Accent Inns, the hotel group known for a rubber duck in every room, is seeking a Night Auditor (Full-Time, 32 hours/week) for our Kelowna location. You will handle night guest services, bookkeeping and security as part of a friendly, family-like team.

Join a BC-based hospitality company that leads with love and puts staff happiness first. We offer extensive benefits and a culture full of fun and support, with opportunities to grow within the family-owned brand.

Qualifikationen

• Overnight availability (11pm–7am).
• Available to work at Hotel Zed property as needed.
• Previous overnight shift experience preferred.
• Fun-loving and friendly demeanour.
• Easy conversationalist with guests.
• Tech-savvy with hotel front desk systems.
• Strong multitasking under pressure and attention to detail.
• Calm, confident and professional behavior.

Aufgaben

• Overnight guest services, bookkeeping, security and related tasks.
• First impression for guests checking in late and departing early.
• Greet guests with a smile and manage guest complaints about noise or room conditions.
• Problem solve with a sense of humor and teamwork.
• Maintain attention to detail and strive to exceed guest expectations.

Kenntnisse

Overnight shifts

Hotel front desk

Guest service

Multitasking

Communication

Tech-savvy

Attention to detail

Problem solving

Jobbeschreibung

Are You the Duck We are Looking For? Take aganderatthis post...

Accent Inns, the hotel with a rubber duck in everyroom, is searching for a Night Auditor (Full-Time, 32 hours/week) to join our flock oftotally unique and fun-loving individuals at ourKelownalocation.

Working at Accent Inns is different than working anywhere else,and we don't just say that. We're a family-owned, BC-based hospitality companythat LEADS WITH LOVE and our number one metric as a company is the happiness ofour staff, who we call our Fam-Jam 'causewe are like family.

Key to our success is living by our four Core Valueseveryday:

• Be Real
• Have Fun
• Make Everything Better
• Have Each Other's Backs

Here we want our Fam-Jam to feel well takenofbyus and by one another. That's who we are!

Benefits & Work Perks

We cover 100% of medical and dental premiums, PLUS you get freemental health services. We also have a bunch of Work Perks just for you:

• Freenights at any of our hotels + discounts for friends & family
• Scholarshipprograms for you and your family
• Giftcards for achieving targets
• Employeepurchase program so you can get sweet deals on everything from electronicsto linens
• Liveyour best life program to cover costs for any courses or lessons you'reinterested in (including post-secondary tuition or even guitar lessons!)

And these are just a few!

The Rebel Role

As a Nocturnal Night Auditor, you are the night-time Guest Services Agent andyou look after guest services, bookkeeping, security, and so many other things.

• Youare a night-owl who loves to be awake and alive while the world issleeping.
• Youare our first impression for guests checking in late at night and thelasting impression for early departures.
• Yougreet each guest with a smile and manage guest complaints about noise,room conditions, or anything else we can help them with.
• Youproblem solve and have a great sense of humour.
• Youlove to work alone but value your teammates and communication.
• Youhave an eye for detail and look for ways to go above and beyond to makeguests experiences top notch.

What You Need

• Availability for overnight shifts (11pm - 7am)
• Able to work at our cousin property Hotel Zed as well
• Previous overnight shift experience preferred
• Funloving nature
• Easyconversationalist
• Extra-sensoryperception to how others are feeling
• Tech-savvysystems expertise
• Multitasker who doesn't crack under pressure
• Aneagle eye for details
• Sleuth-likeproblem solving skills
• Calm,cool, collected, and confident
• Frontdesk or guest/customer experience preferred

Answer the Call

Our Commitment to Diversity & Inclusion - We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We endeavor to ensure marginalized groups are represented: Black, Indigenous, people of colour, and LBGTQ2S+ communities.