Nocturnal Night Auditor

Accent Inns Inc.; Victoria; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Free hotel nights

Life enrichment fund

Gift cards for targets

Employee purchase program

Job summary

Hotel Zed in Victoria, BC is seeking a Nocturnal Night Auditor to join our rebel-friendly team. This full-time role covers overnight guest services, bookkeeping, and security while you keep the night alive.

You must be available 11pm–7am, four days a week, and be comfortable working at Accent Inns nearby. We value fun, hospitality, problem-solving, and calm composure under pressure.

Qualifications

• Available for overnight (11pm–7am) shifts, 4 days a week.
• Willing to work at Accent Inns Victoria location.
• Fun loving nature and easy conversationalist.
• Tech-savvy with guest services systems.
• Multitasking with attention to detail and calm under pressure.
• Front desk experience preferred.

Responsibilities

• Serve as night-time Guest Services Agent.
• Manage guest check-ins/outs and complaints overnight.
• Handle bookkeeping and security during night shift.
• Provide exceptional guest experiences and problem solve.

Skills

Overnight shifts

Front desk experience

Calm under pressure

Tech-savvy

Attention to detail

Communication

Job description

Are You a Rebel Who Needs a Cause?

At Hotel Zed we are Rebels Against the Ordinary and our Hotel Zed (Victoria, BC) is looking for aNocturnal Night Auditor(Full Time) to join our dynamic, totally unique and rebellious team. Hotel Zeds are ridiculously fun, unpretentious hotels where we challenge the norm every day.

Working at Hotel Zed is different than working anywhere else, and we don't just say that. We're a family-owned, BC-based hospitality company that LEADS WITH LOVE and our number one metric as a company is the happiness of our staff, who we call our Fam-Jam 'cause we are like family.

Key to our success is living by our four Core Values everyday:

• Be Real
• Have Fun
• Make Everything Better
• Have Each Other's Backs

Here we want our Fam-Jam to feel well taken of by us and by one another. That's who we are!

Benefits & Work Perks

We cover 100% of medical and dental premiums, + free mental health benefits. We also have a bunch of Work Perks just for you:

• Free nights at any of our hotels + discounts for friends & family
• Live your Best Life fund (we'll help pay for courses that'll make your life better, whether or not they're related to your role with us)
• Gift cards for achieving targets
• Employee purchase program so you can get sweet deals on everything from electronics to mattresses!

And these are just a few!

The Rebel Role

As a Nocturnal Night Auditor, you are the night-time Guest Services Agent and you look after guest services, bookkeeping, security, and so many other things.

• You are a night-owl who loves to be awake and alive while the world is sleeping.
• You are our first impression for guests checking in late at night and the lasting impression for early departures.
• You greet each guest with a smile and manage guest complaints about noise, room conditions, or anything else we can help them with.
• You problem solve and have a great sense of humour.
• You love to work alone but value your teammates and communication.
• You have an eye for detail and look for ways to go above and beyond to make guests' experiences top notch.

What You Need

• Available for overnight (11pm - 7am) shifts/4 days a week (3 shifts at Zed + 1 shift at Accent Inns)
• Available to work at our cousin property Accent Inns (3233 Maple St, Victoria, BC)
• Fun loving nature
• Easy conversationalist
• Extra-sensory perception to how others are feeling
• Tech-savvy systems expertise
• Multi tasker who doesn't crack under pressure
• An eagle eye for details
• Sleuth-like problem solving skills
• Calm, cool, collected, and confident
• Front desk experience preferred

Check out our awesome Fam-Jam site to learn more - https://joinourfamjam.com/