Night Audit (Weekends)

InnVest Hotels GP Ltd; Saskatoon; On-site; CAD 42,000 - 54,000; Full time

Job summary

InnVest Hotels GP Ltd in Canada is seeking a Night Auditor to ensure smooth nightly operations, balance accounts, and provide outstanding guest service across front desk duties.

You will register guests, balance charges, process deposits, and generate daily reports for front office and accounting, while upholding health and safety standards.

Attention to detail, accuracy, and a service mindset are essential to promptly resolve guest issues and maintain financial integrity.

Qualifications

Responsibilities

• Consistently provides exceptional customer service by exceeding guests' expectations.
• Register guests into their rooms as per reservations, check out guests, and settle accounts; collects and verifies payments – cash, debit and credit and maintaining a float.
• Verify and balance daily charges for all departments to guest folios, master accounts and house accounts; make corrections as needed to ensure documentation.
• Run nightly computer processing sequence to reset for next day's use in balancing for applicable functions.
• Audit all income postings and charges.
• Record and balance staff and house charges.
• Prepare and transmit credit card deposits.
• Process city ledger work to accounting.
• Run accounts receivable reports; providing next day reports to Front Office, Executive Office and other departments as required.
• Takes ownership of all guest complaints and rectify the complaint quickly and efficiently;
• Communicates information regarding Guests’ needs to other Team Members and Departments.
• Follow established written emergency procedures for fire, power failure, water and gas line ruptures, and severe weather conditions
• Adhere to all health and safety guidelines and standards.

Job description

Description

The duties and responsibilities for the Night Auditor include, but are not limited to the following:

• Consistently provides exceptional customer service by exceeding guests expectations.
• Register guests into their guest rooms as per reservations & checks out guests and settles accounts; collects and verifies payments – cash, debit and credit and maintaining a float.
• Verify and balance daily charges for all departments to customer folios, master accounts and house; accounts; make corrections as needed to ensure required documentation is obtained.
• Run computer through nightly processing sequence to reset for next day's use in balancing for applicable functions.
• Audit all income postings and charges.
• Record and balance staff and house charges.
• Prepare and transmit credit card deposits.
• Process city ledger work to accounting.
• Run accounts receivable reports; providing next day reports to the Front Office, Executive Office and other departments as required.
• Takes ownership of all guest complaints and rectify the complaint quickly and efficiently;
• Communicates information regarding Guests’ needs to other Team Members and Departments.
• Follow established written emergency procedures for fire, power failure, water and gas line ruptures, and severe weather conditions
• Adhere to all health and safety guidelines and standards.