Night Audit & Guest Services Lead

Crescent Hotels & Resorts; Saint John; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Hotel discounts

Benefits package

Job summary

Delta Hotels by Marriott Saint John in Saint John, NB, Canada, is seeking a Night Audit Manager to join our team. You will oversee end-of-day processes, verify charges, generate daily revenue reports, and assist guests during overnight hours.

The ideal candidate has hotel operations or night audit experience, strong attention to detail, and excellent communication skills to coordinate with the team and ensure a smooth overnight shift, while maintaining security of the property.

Qualifications

• Experience in hotel operations or night audit is preferred.
• Strong attention to detail and accuracy.
• Excellent communication skills.

Responsibilities

• Night Audit: Complete end-of-day activities including posting charges to accounts, running night audit reports, and preparing daily revenue reports.
• Guest Services: Provide exceptional customer service to guests during the overnight hours, handling check-ins, check-outs, and inquiries.
• Safety & Security: Ensure the safety and security of guests and the property during the night shift.

Skills

Attention to Detail

Communication Skills

Guest Services

Job description

Delta Hotels by Marriott Saint John in Saint John, NB, Canada, is seeking a Night Audit Manager to join our team. You will oversee end-of-day processes, verify charges, generate daily revenue reports, and assist guests during overnight hours.

The ideal candidate has hotel operations or night audit experience, strong attention to detail, and excellent communication skills to coordinate with the team and ensure a smooth overnight shift, while maintaining security of the property.