Night Audit

Vantage Hotels; Valemount; On-site; CAD 2,480,000 - 3,582,000; Full time

Benefits offered by this job

Shared staff accommodation

Private room

Laundry facilities in housing

Team meals and activities

Health benefits

Friends/family discount

Job summary

Vantage Hotels is seeking a dedicated Night Auditor to perform overnight accounting reviews and deliver a warm, guest-focused experience. You will typically work solo from 11pm to 7am, reporting to the Front Desk Manager and ensuring accurate postings and balances.

The role emphasizes strong English communication, attention to detail, and the ability to resolve routine issues with minimal supervision. Prior cash/credit handling is an asset, and a valid Canada work permit is required.

Qualifications

• Experience serving guests in hospitality is an asset.
• Strong English communication skills.
• Must be self-motivated with minimal supervision.
• Criminal Record Check required.
• Must have valid work permit for Canada.

Responsibilities

• Provide friendly, customer-oriented service.
• Register arriving guests.
• Provide information on hotel facilities and local points of interest.
• Provide guest services (concierge) and baggage handling as required.
• Process check-outs.
• Process telephone calls and reservations from all sources.
• Resolve minor guest complaints or refer to Hotel Manager or Front Desk Supervisor as required.
• Complete cash summary and submission each shift.
• Accurately post room fees and related taxes.
• Verify all account entries and balances.
• Address any discrepancies.
• Conduct hotel walk around to ensure doors are closed and all is in order.
• Provide cleaning to public areas as time allows.

Skills

Guest service

English communication

Team player

Attention to detail

Cash handling

Reservation system

Tools

Reservation System

Job description

Job Description

As a Night Auditor, you will be responsible for providing a detailed review of accounting entries and at night providing a welcoming and friendly guest experience to everyone staying with us.

You will be working on your own most of the time from approximately 11pm to 7 am. Reporting to the Front Desk Manager, you are responsible for performing the following tasks to the highest standards.

Responsibilities are as follows:

• Provide friendly, customer-oriented service.


• Register arriving guests


• Provide information on hotel facilities and local points of interest


• Provide guest services (concierge), baggage handling as required.


• Process check-outs.


• Process telephone calls and reservations from all sources.


• Resolve minor guest complaints and/or refer to Hotel Manager or Front Desk Supervisor as required


• Complete cash summary and submission each shift.


• Accurately posting room fees and related taxes.


• Verifying all account entries and balances.


• Address any discrepancies.


• Conduct hotel walk around from time to time to make sure doors are closed and all is in good order.


• Provide cleaning to public areas as required and time allows.

What attitudes, behaviours and skills are we looking for?

• Experience serving guests in the hospitality industry is an asset


• Strong English communication skills (written and verbal) with emphasis on problem-solving.


• Must be a team player.


• Good attention to detail and good judgement.


• Prior cash and credit card transactions and clerical experience is an asset.


• Basic computer skills are necessary for using the Reservation System.


• Must be self-motivated within the office environment and able to work with minimal supervision.


• Must have a valid work permit for Canada to be considered.


• A Criminal Record Check is required.

Perks and Benefits

• Shared staff accommodation. Private room.


• Laundry facilities in all housing units


• Team lunches and activities


• Health benefits


• Friends and family discount at The Robson (Jasper) and Mountaineer Lodge (Lake Louise) and Best Western Plus Valemount Inn and Suites based on availability


• Benefits after six months #BWV