Night Audit

Pomeroy Lodging; Prince George; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Health plan

On-the-job training

Growth opportunities

Personal days

Job summary

Pomeroy Lodging is seeking a Night Auditor to balance and close daily operations, ensuring the hotel is prepared for the next day and that guests and staff are safe. You will optimize room revenue while hitting nightly financial targets and leave guests with a warm, memorable experience.

The role requires prior front desk/night audit experience, strong math skills, and excellent communication. This is a full-time, on-site position with potential for shifts across nights and some day/evening work

Qualifications

• Experience at front desk or night audit is asset.
• Advanced math and bookkeeping skills.
• Strong communication and interpersonal skills.

Responsibilities

• Balance and close daily business accurately and timely.
• Prepare the hotel for the next day's operations.
• Manage arrivals, departures, and VIP amenities as appropriate.
• Book guest reservations by phone, in person, or online.
• Process payments and balance credit card batches.
• Complete daily auditing, balancing, and closing procedures.

Skills

Attention to detail

Problem solving

Mathematics

Customer service

Strong communication

Tech-savvy

Job description

We are looking for a Night Auditor to join our team!

Is attention to detail important to you? Do you excel in problem-solving and mathematics? This is the perfect job for you!

Job Description

As a Night Auditor, you are accountable for balancing and closing the day's business accurately and timely, preparing the hotel for the next day's operation, and ensuring all our guests and employees' safety. You have the authority to exceed guest expectations and create a lasting positive impression on each guest. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest's experience warm, pleasant, and memorable.

Pomeroy Perks

• Competitive wages and Health and Wellness benefit plan.


• Paid on-the-job training with additional learning opportunities.


• Growth and development opportunities, both personal and professional.


• Personal days: 5 per year after 90 days of continuous full-time employment.


• Pomeroy Stay Travel Program.

Key Focuses

• Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.


• Ensures the front desk, lobby, and guest entrance are \"picture-perfect\" for optimal first impressions.


• Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.


• Efficiently books guest reservations requested by phone, in person, or online.


• Processes payment types such as room charges, cash, checks, debit, or credit and balances and process all credit card batches.


• Completes daily auditing, balancing, and closing procedures accurately and efficiently.

Experience/Passions/Education

• Previous experience infront desk, night audit, or in a hotel is an asset.


• Advanced math and bookkeeping skills.


• Strong communication and interpersonal skills.


• Tech-savvy.

Working Conditions

This position will include night shift any day of the week or weekend and the occasional day shift or afternoon or evening shift if needed. This position will require long periods of standing and may require lifting and bending. There will be mostlyindependent, unsupervised work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada's leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.