Breakfast Attendant

Pomeroy Lodging; Vermilion; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Health and wellness plan

On-the-job training

Growth opportunities

Personal days: 5 per year

Pomeroy Stay Travel Program

Job summary

Pomeroy Lodging is seeking a Breakfast Attendant to join our team in Alberta. You will help welcome guests, prepare and refresh the breakfast area, brew coffee, and ensure a friendly, efficient start to each guest’s day.

Prior hotel experience is a plus, and Food Safe certification is valued. A fast-paced environment with clean, welcoming spaces awaits. Enjoy growth opportunities and a supportive team at Pomeroy Lodging.

Qualifications

• Previous hotel experience is beneficial.
• Food Safe Certificate is desirable.
• Excellent customer service is expected.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Greet guests in a friendly, prompt manner and set a positive first impression.
• Set up breakfast stations, brew coffee, and ensure items are fully stocked.
• Maintain cleanliness and safety standards in food service areas.
• Assist guests with inquiries and accommodate requests during breakfast service.
• Report any issues or shortages to the supervisor promptly.

Skills

Hotel experience

Excellent Customer Service

Strong communication

Interpersonal skills

Education

Food Safe Certificate

Job description

We are looking for aBreakfast Attendantto join our team!

Are you a personable individual who enjoys an exciting and fast-paced work environment? This is the perfect job for you!

Job Description

As a Breakfast Attendant, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is crucial because you are the first impression on each of our guests. Additionally, you will achieve excellence by creating a welcoming and personalized breakfast experience for each guest, setting up breakfast each morning, and ensuring that you uphold the highest standards in food service.

Pomeroy Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continuous full-time employment.
• Pomeroy Stay Travel Program.

Key Focuses

• Maintains a friendly, attentive, and professional during all guest encounters and responds appropriately to guest complaints.
• Ensures the breakfast room, food stations, and all guest contact points are “picture-perfect” for optimal first impressions.
• Welcomes guests entering the breakfast room in a prompt and courteous manner.
• Begins shift with a well-stocked pantry with dry and fresh items, complete with all menu requirements.
• Sets up all stations on the breakfast bar, brews coffee, and prepares hot items for the start of breakfast hours.
• Maintains a strong product knowledge of food and beverage offerings and abides by all safety and health regulations.

Experience/Passions/Education

• Previous experience in a hotel position is an asset.
• Food Safe Certificate.
• Excellent Customer Service.
• Strong communication and interpersonal skills.

Working Conditions

This position will include early morning shifts any day of the week or weekend and the occasional midday, afternoon, and evening shift if needed. This position will require long periods of standing and requires constant physical movement. There may be periods of independent work and changes in temperature from the back of the house to the front of the house.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.