NEW STORE OPENING - Sales Associate, Yorkdale

Christian Dior Couture; Toronto; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Sales Associate for their new store opening in Yorkdale. This exciting role involves delivering exceptional client service, achieving sales goals, and fostering lasting relationships with clients. The ideal candidate will thrive in a fast-paced environment, showcasing their expertise in luxury goods while contributing to a positive team atmosphere. Join a brand that values diversity and craftsmanship, and enjoy opportunities for personal growth within a supportive and inclusive work culture.

Qualifications

• Minimum 3 years of retail sales and client service experience in luxury goods.
• Strong drive for results and excellent communication skills.

Responsibilities

• Achieve and exceed individual Sales Goals and KPIs.
• Create a welcoming, client-focused environment offering top-tier service.

Skills

Retail Sales Experience

Customer Service Skills

Communication Skills

Organization Skills

Product Knowledge

Tools

Cash Registers

Computers

Job description

NEW STORE OPENING - Sales Associate, Yorkdale

Join to apply for the NEW STORE OPENING - Sales Associate, Yorkdale role at Christian Dior Couture

Job Purpose

The Sales Associate is responsible for delivering best-in-class client service, achieving individual sales goals, building lasting client relationships through mastery of product knowledge and selling ceremonies, and understanding Boutique operating processes.

Tasks & Responsibilities

1. Sales Performance: Achieve and exceed individual Sales Goals and KPIs including Sales Volume, Units per Transaction (UPT), and Average Dollar per Transaction (ADS). Maintain a results-driven and positive team attitude.
2. Client Development: Create a welcoming, client-focused environment offering top-tier service in person, over the phone, and electronically. Develop a local and international client book, demonstrate product expertise, and resolve client issues in partnership with leadership.
3. Boutique Operations: Support floor moves, merchandising, visual displays, stock organization, inventory counts, and assist with packing merchandise as needed.

Requirements

• Minimum 3 years of retail sales and client service experience, preferably in luxury goods.
• Strong drive for results, passion for fashion and the brand.
• Excellent communication, organization, and relationship-building skills.
• Outstanding customer service skills across all communication channels.
• Ability to read, write, and count accurately for documentation.
• Adaptability to fast-paced environments and flexible hours, including nights, weekends, and holidays.
• Proficiency with equipment like phones, cash registers, and computers.
• Physical ability to stand for long periods, handle merchandise, and lift at least 30 lbs.
• Willingness to adhere to all company policies and standards.

Additional Information

Christian Dior, founded in 1947, is renowned for its French heritage, craftsmanship, and innovative design. As part of the LVMH Group, Dior values diversity, sustainability, and community engagement, offering an inclusive environment and opportunities for growth in various employee-led initiatives.

Job Details

• Seniority Level: Associate
• Employment Type: Full-time
• Job Function: Training, Management, Customer Service
• Industries: Retail, Luxury Goods, Jewelry