New Grad - Community Leasing Agent

InterRent; St. Catharines; On-site; CAD 42,000 - 62,000; Full time

Job summary

InterRent is seeking a full-time leasing coordinator in Ontario to provide outstanding resident care, conduct property viewings, and manage rental applications with proactive administrative support.

You will handle inquiries, organize community events, inspect suites for quality, and maintain records in internal systems while collaborating in a team environment. Fluency in English is required; French is an asset.

Qualifications

• Sales experience
• Strong customer service skills
• Proficient in MS Office
• Excellent organizational abilities
• Problem-solving mindset
• Active listening and communication skills
• English fluency; French considered an asset in Ontario

Responsibilities

• Provide information to residents with exceptional customer care and responsiveness
• Present suites and conduct property viewings
• Accept rental applications for review and processing
• Provide administrative support to ensure smooth processing of applications and correspondence
• Handle inquiries and maintain regular contact with residents for follow-ups and resolution
• Organize and participate in Resident Community Events
• Inspect suites to ensure quality standards are met
• Use internal systems to record activities and client feedback
• Support teammates to maintain a positive work environment
• Perform additional duties as required

Skills

Sales

Customer service

Organizational skills

Problem solving

Active listening

English fluency

Tools

MS Office

Job description

Responsibilities will include, at a minimum:

• Providing information to current and future residents using exceptional customer care skills and a level of responsiveness unmatched in the industry;
• Presenting suites (conducting property viewings)
• Accepting rental applications for review and processing;
• Providing necessary and proactive administrative support to ensure efficient processing of applications and correspondence;
• Handling all inquiries and maintaining regular contact with the resident community to ensure complete follow up and resolution;
• Organizing and participating in “Resident Community Events”;
• Inspecting suites to ensure quality standards are continuously achieved;
• Using internal systems to collect, record and track activities and items of benefit or concern from our clients;
• Contributing to a positive team environment by supporting team members, and
• Performing other duties as required.

Must haves

• Knowledge or experience in sales
• Proven customer service skills
• Computer proficiency in MS Office
• Strong organizational skills
• Problem solver
• Good listener
• In Quebec, candidate must be fluent written and spoken skills in both French and English. In Ontario and BC, candidate must be fluent written and spoken skills in English, and French skills would be considered an asset.

Additional Information

• Must have own vehicle and a clean driver’s abstract.
• Must be available to work flexible hours including weekend availability
• This role requires a mandatory full-time-in-office schedule (5 days/week)