NETWORK SUPPORT TECHNICIAN

Lara-Tech Ltd.; Ottawa; Hybrid; CAD 52,000 - 75,000; Full time

Job summary

Lara-Tech Ltd. is seeking a full-time Network Support Technician to serve clients in the Ottawa area. The role emphasizes excellence, expertise, and confident client engagement, with self-motivation and strong organization.

Responsibilities include on-site/remote support, server and AD management, 365 deployments, and backup planning. The ideal candidate will relate well with clients and work independently in a fast-paced tech environment.

Qualifications

• 3 year college diploma in Computer Science or equivalent.
• Experience providing on-site and remote client support.
• Strong communication and analytical skills.
• Ability to work independently and manage multiple client needs.

Responsibilities

• Provide on-site and remote network support for Ottawa-area clients.
• Configure and maintain servers, AD–GPO, and Microsoft 365 deployments.
• Manage backups using Acronis, Veeam, and cloud options.
• Support desktops and laptops (Windows and macOS).
• Administer network gear including routers and NAS devices.
• Assist with Azure, Teams, and Teams Phone deployments.

Skills

Communication skills

Self-motivated

Analytical thinking

Independent work

Education

3 year college diploma in Computer Science or equivalent

Tools

SonicWall routers

Cisco routers

Fortinet routers

Synology NAS

QNAP NAS

Ubiquiti AP

Aruba AP

Acronis backup

Veeam backup

Cloud backup

AD – GPO Management

Microsoft 365 deployments

Azure

Teams

Teams Phone

Microsoft 365 Desktop/Cloud

Job description

LARA-TECH LIMITED, a fast paced private technology company, requires a full-time network support technician for servicing clients in the Ottawa area. This position requires an individual that projects an image of excellence, expertise and confidence. This individual must be self-motivated, well organized and focused.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Knowledge of Microsoft Server OS, 2012-2025, Datacentre/Standard
• Proficient with Routers (Sonicwall, Cisco, Fortinet), NAS devices (Synology, QNAP), Wireless APs (Ubiquiti, Aruba)
• Create and maintain backup plans (Acronis, Veeam, Cloud)
• Perform onsite/remote service and support to clients
• Setup and support desktops, laptops PC/MAC (Windows 7-11, OSX)
• Mobile support for IPhone and Android
• Proficient with AD – GPO Management
• Proficient with Microsoft 365 deployments
• Proficient with Azure, Teams, Teams Phone
• Knowledge of Microsoft 365 Desktop/Cloud (Excel, Word, PowerPoint & Outlook)
• Must have good communication skills and interpersonal skills
• Must have strong analytical capability
• Must be able to work independently

EDUCATION and EXPERIENCE:

• 3 year college diploma, in Computer Science or equivalent