Network Services Tech

Insight Global; Mississauga; On-site; CAD 85,000 - 95,000; Full time

Job summary

Insight Global in Mississauga, Canada is seeking a Network Services Technician to support enterprise and manufacturing clients onsite with network installations, maintenance, troubleshooting, and upgrades.

You will travel to customer sites, perform rack-and-stack, cabling, and work in data closets, diagnosing issues and documenting resolutions. The role requires CCNA and 3+ years of hands-on experience, plus a valid driver’s license with travel willingness.

Qualifications

• 3+ years hands-on network support experience.
• CCNA certification.
• Experience with structured cabling, patch panels, switches and routers.
• Comfortable working onsite at customer locations and manufacturing facilities.
• Strong troubleshooting and customer service skills.
• Valid driver’s license and willingness to travel.

Responsibilities

• Travel to customer sites to support network projects.
• Perform rack & stack, patching, and structured cabling work.
• Work within network closets and data rooms environments.
• Troubleshoot network connectivity and hardware issues.
• Support moves, adds, changes, and installations of network equipment.
• Utilize ticketing systems to document incidents and resolutions.
• Build strong relationships with customers and provide excellent service.

Skills

Network support

CCNA

Structured cabling

Patch panels

Switches & routers

Troubleshooting

Customer service

Driver's license

Travel readiness

Education

Bachelor’s degree in progress or related field

Job description

Insight Global is hiring a Network Services Technician for a growing organization that has recently expanded into Canada. This is a customer-facing position supporting enterprise and manufacturing clients onsite with network infrastructure installations, maintenance, troubleshooting, and upgrades.

What You'll Be Doing:

• Travel to customer sites to support network infrastructure projects
• Perform rack & stack, patching, and structured cabling work
• Work within network closets and data room environments
• Troubleshoot network connectivity and hardware issues
• Support moves, adds, changes, and installations of network equipment
• Utilize ticketing systems to document incidents and resolutions
• Build strong relationships with customers and provide excellent service

Must-Haves:

• 3+ years of hands-on network support experience
• CCNA certification
• Experience with structured cabling, patch panels, switches, and routers
• Comfortable working onsite at customer locations and manufacturing facilities
• Strong troubleshooting and customer service skills
• Valid driver's license and willingness to travel

Nice-to-Haves:

• Experience supporting industrial/manufacturing environments
• Completed or active pursuit of Bachelor’s degree in Computer Science, Information Technology, Engineering, or other technology related fiel
• Experience with rack & stack deployments and network closet management

The expected Annual Salary for this position falls between $85,000 to $95,000/year +any major perks. This Posting is for a current vacant role, and the successful candidate will be hired into an existing open position.

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.